Apartment 407 - Mount Maunganui Apartment

Great location. Pool was fun!

Ensuite shower was fiddly to operate.

The apartment was spacious with good location which were the only positive things I can say about our stay at this property.

On our entry to the apartment we were greeted with an instant strong dirty odour which was enhanced smell of fish when we opened the fridge and microwave. The place was dirty , badly maintained , poor WiFi , with no air conditioning or fans. Kitchen : fridge / cooker/ cupboards /drawers sticky and dirty. Poor WiFi - we were advised that this was due to shared WiFi with another apartment . WiFi kept cutting off . No air conditioning : probably helped enhance the dirty smell. Lack of cleanliness - property needs a deep clean. It is disgustingly and falls well below any standard for letting a property. (We were informed that the cleaner’s ‘cleaning ‘ this property did not service The Anchorage properties. ) Living area : tables dirty & sticky/ chandelier dirty/ sofa was dirty - when I pulled cushions away i found filth, bottle tops , dirt & chocolate. Cupboard had a dirty smelly puffer jacket stuffed in it! Bathrooms - dull with scale and dirt due to lack of cleaning / (and age of property ?) rusty bin/ dirty cupboards / no anti-slip mat for over bath shower. Hand wash only and no other toiletries in bathroom - no face towels . Bedroom: bedding stained , ripped. Holes in waffle blanket , throw dirty and smelly. We didn’t dare pull back the sheet for fear of what we might find . No welcome pack . Regrettably I would not recommend staying here. We expressed our concern due to lack of cleanliness / smell to the agents and they stated it was due to cleaning product used to get rid of fish smell left by previous occupant . This was rubbish .. the place was a dirty, smelt dirty and needs a deep clean. This property demanded a high price and failed to deliver. The agent showed no interest in our concern regarding the lack of cleanliness ! This was an expensive dirty experience which had a negative effect on our stay .

Great location

Could have been abit cleaner

Really big apartment with nice views. Two separate bedrooms. Well equipped (including washer and dryer and dying racks). Parking space included. Great location.

Although there were lots of pillows, they were all really high ones! The vent/fan in the en-suite makes quite a racket all day but (thankfully) turns off at 8pm!

Great location and really loved the pool and spa! Was great having washing machine and dryer too!

Great location, very clean and well equipped

Communal ventilation system was noisy. Shut down about 10pm but before that was quite loud. A TV remote would have been useful to allow us to airplay to the telly (Sky was great !)

Location

Nil

Great location. 1 minute walk to Pilot Bay and 5 minutes to shops/restaurants. Very straight forward check in