Apec Mandala Mũi Né - Phan Thiết

Nothings

It’s quite far from the city center. Very crowded people due to the cheap price. You need to walk 500m or more than to go to the beach. The pools are ok but too busy. The room’s facilities is ok however the air conditioner works horrible.

Room is clean, the assisting staff was responsive and will help with anything. Location is kinda isolated but they have many restaurants/cafes downstair.

I got informed to get another room with better view upfront. But after that it got changed to another one with no sea view. I was very upset because the staff keeps calling me to get the room although I already booked it. I complained it with the assisting staff but all I got is he only does what's told. 😅 😅 Still got charged the same price 🤨🤨🤨 Didn't even receive any other explainations.

Got to the property which was a bit out the way . No contact with counter staff someone came and took us to the room . all was good they had photos of our passports and I paid . Room was all good .so as far as the room and everything else it was fine

We found out there was no vegetarian options at the hotel which was not a bother as it was expensive . I have rated the property on its own merits and not what happened here , at midnight on the one evening we had the police /military banging the door . Demanding passports . I went out and there wasn’t just 2 people there was 8 or maybe more around the corner . Showed the passports , they asked how many in the room , I told them to look but they wouldn’t go in . And what time did we arrive . All this info was kept by booking.com and the person who rented . We asked why and no answers from the people who came or the people who rented the property . It was a very un nerving Experiance with no answers . I still don’t know to this day why this happened . Weren’t happy and told the renter , but no explanation or anything else . Would I stay again , certainly not . I just hope it was a one off and not a regular thing , I wouldn’t want it to happen to anyone else . Very poor show . Motorcycle park was right at the gate and when we got there the guard was asleep in his box !