Brand New Fully Updated Condo 904 in Anacortes

Everything was as mentioned!

New. Clean. Comfy beds. Well appointed kitchen.

Lots of room for improvement. Top issue: No AC on sleeping floor (top floor) and it was so hot we couldn’t sleep. There is a mini-split on the floor below…why not near the bedrooms? Pillows are massive and crank your neck 4 pm check-in is unfavorable and unfair. I asked for early check-in but actually didn’t get the code until 4:11pm. I felt like I was signing a long-term lease for a one night booking. I had to sign a contract, provide a picture of my drivers license, provide another picture of me next to my drivers license. And sign a tertiary contract with my credit card number in plain site, unencrypted for anyone to see. The registration process is very, very intrusive.

Poor communication days before, asked to send documents over and over again. Never heard or saw a host. Ten minutes before we were to check in we got the door code and parking info in an email. The living room furniture was terrible VERY uncomfortable. We were charged a “ resort fee” it was No resort ! No pool, spa, or gym. We started upfront we had a small dog. We were not told how much the “dog fee” was until after we booked and it was too late to cancel and get our money back. It was too high at $35. Per day. The nice hotels we stayed in only charge $25.

The place was clean and nice.

When we left the cleaning lady took our garbage out the trash can, and took a picture of the place like if we trashed it. They provided a balcony with seating, where we smoked cigarettes. Only to be told that we smoked inside the place. They even accused us of stealing a blanket and a pillow! After all that they tried to charge my card $750. We paid about $1500 for our stay only to be treated horribly. The blanket and pillow were upstairs in one of the rooms. I believe that the cleaning fee might not be for the cleaner. I say this because whoever was supposed to clean and report back must of been having a very bad day, to lie so blatantly.

-Clean -Keyless entry

-Extra paperwork, documentation above Booking.com was unnecessary, stressful, and a quite a burden. -Very high cleaning fee -Inadequate kitchen supplies -Needs towel bars and hooks in the bathroom -Needs shoe rack and hooks at entryway for coats

Nice and clean

The property was amazing and just as pictured. It was very clean and conveniently located.

The location was great the accommodations were very large and comfortable. Three story townhouse was spacious and the location was excellent for walking around town and going to the beach. And the support staff was very helpful via phone and email communication with issues, and resolved all issues in a timely manner. It was a tremendous value for the money, but make sure you read the fine print before you book.

The contract that they have you sign after you paid for a non-refundable reservation has lots of extra fees that could be added to you if there's an issue and you're basically giving them a blank check. They did not give us any additional charges, and seemed to be reasonable. But make sure you read the fine print before you book this reservation. The contract gives them all the power and you little or no recourse.