Puerto Colon MembrilloSuites Collection

Check-in & Out

Property Notes

CONDITIONS OF STAY: PLEASE READ THEM CAREFULLY AS THE BOOKING IMPLIES ACCEPTANCE OF THESE CONDITIONS. A) What you will find and which you will NOT find in accommodations B) Breaks and damages C) Prohibited activities and other matters to be taken into account D) Conditions of accommodations upon check out E) Traveling with children under 12 A)What you will find and which you will NOT find in accommodations A.1 Towels and bed linen a) For stays of a week or less (7 nights), beds are made and one shower towel and one hand towel per guest. We left no extra bed linen or towels. (b) For stays up to 2 weeks (14 nights), beds and 2 shower towels and 2 hand towels per guest are made. We don't leave any extra bedding. (c) For stays of 15 nights or more, beds are made + 2 shower towels and 2 hand towels per guest + extra bed linen. (d) For stays of 15 nights or more, the apartment will be cleaned every 7 days from the day of check-in. The cost of each cleaning (€40) will be requested from the guest after the service has been completed. (e) If you think you're going to need more towels or sheets, please request in advance. Remember: €5 for each extra set of towels: €10 for each set of extra sheets or blankets. If requested after check-in, please note that it will be € 10 more for the delivery service. A.2. Household cleaning and food items we leave basic courtesy items (some rolls of toilet paper, hand soap, dish soap, some bags of garbage ...) so that you have the minimum until you can arrange to buy the items you need for your stay. With regard to food, due to the health crisis, we avoid leaving food products open and belonging to other guests. You may find some sugar, some oil, some tea... but under no circumstances do we ensure you can find a variety of products. We reject, for obvious reasons of hygiene, everything that could have been manipulated by previous users. Remember, please, you're not in a hotel. B) Breaks and damages The cost of losing or deteriorating the following items of the dwelling shall be as follows: 1)Loss or forgetting of keys: full bill of the locksmith-2)Breakage/loss of: kitchen furniture; large household appliances (including television); interior doors; windows; wooden furniture and/or cabinets; terrace furniture; taps; bathroom fittings; full toilet; mirrors. 3)Small electrical breakage/loss: €30 (except €70)-4)Breakage/loss kitchenware (glasses, plates, cups, small bowls): €2 per piece)Breakage/loss large bowls (metal/glass): €7 per piece. 6)Breaking/loss of boilers and/or pans: €10 per piece. 7)Breakage/loss of kitchenware: €3 per piece. 8)Break/broken table feeder: full deposit 9)Break/loss of dining chairs: €100 per piece10)Breakage/loss of other auxiliary tables in bedrooms or living room: €150 per piece 11)Breakage/loss of decoration elements (paintings, figures, sculptures, baskets, boxes, room and/or sofa cushions included, decorative blankets): €30 per piece 12)Breakage/loss of auxiliary lamps in bedrooms and/or living room: €50 per piece 13)Breakage/loss of sofa: full deposit 14) Break/loss of carpet or curtains: €250 15)Break/loss of bed linen or bathroom linen: €30 per piece. 16) Wine stains, grease, etc. on sofa, curtains, carpets: €80 per stained piece. 17)Broken/lost ironing board/clothesline: €20 C)Prohibited activities and other issues to take into account. • It is not allowed to smoke • Pets will have an additional supplement of €50 • Parties and events are not allowed • Check in: from 4:00 p.m. – Check out: until 12:00 a.m. • Check in at night (from 10:30 p.m. to 8:00 a.m.) has a supplement of €20. • Silence is requested after 10:00 p.m. C) CHECK OUT – D) Accommodations conditions upon check out • The house must be left in a reasonable state of cleanliness and order. • All dishes must be clean and collected. You cannot leave dirty dishes. • The kitchen must be free of open food on the countertops or refrigerators. You can only leave food that is reusable (sugar, salt, oil, teas, etc.) All half-eaten or waste food must be thrown in the trash. • It is necessary to take out the trash. It cannot be left in the apartment. • Soiled bedding should be left folded on the bed. • Dirty towels should be left folded on the toilet. • Air conditioning/heating should be left off IMPORTANT: If we receive the apartment in inadequate conditions, we will proceed to request an additional €50, without prejudice to the amounts indicated above in the event of breakages or losses. E) Traveling with children under 12 years of age • Parents must be responsible at all times for the behavior of their children, avoiding breakage of furniture and belongings. • Any breakage/damage must be reported and the replacement cost of the breakage or damage must be paid. • Avoid feeding children on sofas, armchairs or chairs with fabric upholstery.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.