FabHotel Prime The Pavilion - Nr City Centre 2

Pathetic

I was denied entry to the hotel I was scammed by fabhotel none of the rooms were allocated to me even after paying 2200 n confirming the booking .my money was not refunded to me .i am still waiting but no help raised complaint multiple times but no refund n response

Service

Bed direction

Nothing

They didnt allow me to enter because they gave my reservation to someone else. They are unprofessional and if anyone is booking at this property be mindful that they can cancel anytime. I had worst experience.

The hotel was Fab Hotel Raj Darbar and not this

Cleanliness, Pathetic condition of the property

Horrible service. Just before check in day they said there are No rooms available a

Very unprofessional service. Just before check in day they said there are no rooms available. They sent us email to move to another property. But the best part is that another property was full too and there was No rooms available.

I wanted to say that after having booked this hotel, I noticed a review saying that they couldn't find the hotel and it seemed to be a scam. So I got nervous and tried to reach the hotel to by phone to verify their existence. There were two numbers given on the booking.com app and I couldn't reach anyone. There was no response to my messages either. I was pretty sure that we had lost money! But the hotel does exist and is convenient and clean.

Not able to reach by phone or messages on the app.