Beautiful seafront home with private balcony & BBQ by 360 Estates

There were many things we didn’t like and I want to warn any potential clients to consider different accommodation in Malta, we would not recommend this place at all! 1) Address of the apartment in Booking.com was not the same as in instructions, which caused confusion and we had to walk to the place. 2) Keys were not in the locker as per instructions and it took almost one hour to get them. 3) Waste was not thrown away from previous clients, so the kitchen was stinking and we had to remove the garbage bag. 4) In one bathroom with the shower the water was leaking, the floor was wet as well as the wall, which was also moldy (in the bedroom). In addition, that bathroom was also stinking because of the leakage and other reason which was never inspected during our stay. 5) When we addressed this concern service came, but they have identified issue in the other bathroom, they removed the bathtub, stopped hot water and the bathroom became unusable. 6) As the hot water was not available for one day, we had to take shower in cold water, which was not pleasant specially for my wife and both kids. 7) The issue was not fixed on that day, but service team had to come also on the next day. As a result, bathroom was not repaired, and cold water was stopped in there and also in the kitchen. Dishwasher was not working and we could not clean the dish in such warm water. We could use only the bathroom with shower, where water was leaking and constant smell was present. 8) Even when we were offered to shorten our stay and look for other accommodation, due to kids and our schedule this was not preferred option. We agreed with the agent (Matthew) to stay once he has promised "fair compensation" for our inconvenience. 9) Even when we reminded the agent several times, we have not received any compensation after two weeks.

location good, good balcony with view of harbour, spacious apartment

Staircase lights dont work although there is a lift as well. On arrival the main bed hadn't been made up and only half a curtain was up at the window, the duvet was in the wardrobe, but no cover for it. The other curtain was also in the wardrobe. Glass cracked in 7th floor balcony gaurding! kitchen worktop in poor condition, stained and edge trim hanging off, cups dirty in cupboard, limited mix of plates and dishes, shower has black mould around tray line, cupboard fell off wall above TV due to aircon blowing down on it...poor response from management, in end sent a blanket rather than a duvet cover after 2 nights making o with single duvets on a double bed. Shame becuase it could be a great place.

Terace was perfect.

Air conditioner with bathroom didnt work properly so at night there was so cold and wet. They gave us heater after 3 days.. Promise compensation but now nobody reply to me.

The apartment is as listed in the photos and there was only a pleasant feeling during the stay. The internet in the property is excellent. Heating is possible with air-conditioning, there is one in the living room and one in each of the bedrooms. Movies can be watched also on the TV in the living room. The kitchen is fully equipped. There is sufficient number of extra chairs in the premises, too. There is additional terrace at the back, smaller, but nice, too. There is also a washing machine in one of the bathrooms. The location is great and there is a bus-stop in front of the building. All details on the location and the best way to get to the property was also provided on time by the owner. The owner was more than helpful and has provided details on all the questions we had before and throughout the stay. Thank you Matthew for that!

One of the air-conditioning in the smaller bedroom was a bit slow to reach the expected temperature, but it was not cold at all in the premises.