Cloud9 & Cloud View Glamping

The view in the morning was breathtaking but there are many other glamping and homestay venues around the area to pick from. The staff was helpful and really friendly.

I wanted to come here with my partner for a peaceful getaway and experience a beautiful environment. However, this trip was full of irritations and inconveniences. Tent: The moment we checked-in, the light in our tent was flickering and dimmed throughout the night. The staff who brought us to our tent told us to message Booking.com for any questions, and when we messaged them about this, they responded that a staff will come down to help us but they never came. The entrance to the tent was a zip which my partner and I got cuts on our fingers from as the material cover was tearing which caused the skin to cut when rubbing against it. Toilets: There are 4 cubicles (toilet and shower in each) to be shared among 20 over people which led to queueing often when you had to shower or go to the toilet. There are a handful of other cubicles (not well kept or cleaned) but you had to walk a certain distance beyond the tents at the carpark to get there. Also, beware when you shower that without any warning, the hot water lasts for only a couple of minutes and will not come back anytime soon so you are better off getting used to a cold shower. Guests: I see multiple reviews below about noisy karaoke-like guests and I unfortunately experienced the same. In a serene place like this and around the campfire, some acoustic music if any will be nice. But no because these guests bring their speakers and blast their club and party music throughout dinner and at the campfire which absolutely ruined the mood.

The location and view are stunning! Can’t fault the location 🙌🏽

The lack of privacy at the property considering what looks and is advertised as a peaceful experience above the clouds. We had no idea that a lot of tourists would turn up the next morning that weren’t staying there. These were noisy tourists that didn’t have the same quiet and respect that the staying and paying customers tried to have. We had people in front of our tents getting pictures, which of course the owners denied and I had no evidence, but take my word we kept having to look to make sure all was safe - no staff around monitoring the situation. They were also helping themselves to all the guest areas. I felt like we had been mislead on the experience and had we known it was this way, we would have saved a lot of money and just joined the tour. Toilets and bathrooms are tired and toilets rarely flushing properly. We decided to not shower and shower at our next hotel when we arrived instead.

The view and the food were super good. The staff also! Most of the people stayed there for 1 night. We stayed there for two and thoroughly enjoyed the nature, for a walk and took some pictures. One night would be too short for us to enjoy and come to rest. The staff were super friendly, thoughtful and kind! Their service made everything even better together with the view. The tent is also very clean! There is also a cute little dog that passes the glamping to find food. Sneaking around from time to time. Very cute! When you observe him, you can tell he knows all the ways on the glamping. He will not bother you, just looking for some leftovers.

Sometimes guests leave the toilet pretty dirty. But daily staff comes to clean it. Sometimes it's having luck or bad luck with the noise. Some guests are very loisy. That's why two nights were perfectly for us. The first night was very calm, the second was a bit loisier due to the guests.

The view and staff are friendly

The toilet water heater is not functioning well, toilet bowl is easily clogged and toilet floor are flooded due to over usage. Music volume is too loud for relaxing place like this especially during night and early morning.

Breathtaking view, nice deco and arrangements

2 out of 3 shared bathroom has no lights

Lovely place with very nice tents for glamping! BBQ dinner was also delicious and sufficient so was the catered breakfast. Very relaxing trip.

For non Vietnamese guests, just note that there is nothing in the vicinity so be sure to eat lunch before getting there and also to bring sufficient water/snacks. Also helps if you can drive but if you cannot, please at least find a driver to drive you back to dalat city. For us, we got the number of our grab driver who drove us up so that we can call him to pick us the next day.

Very cute dog

So many insects, please adopt some natural pesticides in the area

people there is very kind and helpful, beautiful view

has a power supply issue, as well as wifi but understand it is glamping