Montclaire 50F

The code for the key lock was not the correct code. I like the fact that the host communicate via WhatsApp and when you then inform them about issues, they do not read or respond to the issues.

Soughted Properties are very bad in assisting with queries. We sent a list of queries/issue to them on WhatsApp, but I needed to phone them to request assistance after they didn't respond back on WhatsApp. Only four days later, they tried to assist but done nothing. Herewith is the WhatsApp information is sent: I would like to formally bring several concerns to your attention regarding the condition of the unit and certain missing or inadequate items that we have encountered during our stay. These matters significantly affect the comfort and expected standard of the accommodation. The following issues were noted: The duvet inner is stained, very old, and appears to have reached the end of its usable life. The pillows are flat and worn out, providing very little support. There are only two wine glasses available, with no standard drinking glasses provided. No bread knife is available in the kitchen. No kitchen scissors are available. The fan provided is very flimsy and cannot stand properly on its own. The reed diffusers are empty, providing no fragrance or purpose. Only one bath towel has been provided for use over a 10-day stay, which is not adequate. The overhang wall is stained and chipped, which detracts from the overall condition of the unit. There is damaged furniture, specifically a table with a dented/broken corner. Given the above, we would appreciate it if these issues could be addressed as soon as possible. Kindly advise what steps will be taken to resolve these matters during the remainder of our stay. We look forward to your prompt response. Kind regards, Fourie

The location was really great . Peaceful staff, no disturbances. Amenities on site were abundant and the lighting in this aartment is really great. Definately staying here again

The location was perfect, the place had a really good ambiance. The securities were very helpful. Walked most of the time because it is close to every place I wanted to go to. The host was really amazing and helpful

Nothing to be honest

Location is brilliant & so are the views

We got coffee capsules but we couldn’t use them because there was no coffee machine. Filter coffee plunger was broken. We had to fight to get our hot water fixed.

Bullshit. Double booking and no assistance at all.

Location

Needs black out curtains as lights from the street getting inside and made it difficult for sleeping. Also pillows need replacing and a choice of medium and hard pillows