Le Sutra Hotel, Khar, Mumbai

Location & staff were so friendly & helpful

The price for room was quite expensive for the facilities. I do understand though that Goa is more expensive than other Indian states.

A nice hotel with good service and willingness to change our room when there was a problem

The noise from the Olive bar below made sleeping impossible until it shuts at 1am. We tried two different rooms on the first floor and both were bad. Room 106 had the additional problem of being above a kitchen where you also got that noise late into the night and early in the morning!

Breakfast was great, out of the blue restaurant is very good. 10 minute walk to Carter road. Hotel is great for a two night stay. Bed was comfy and room was big. Staff are friendly and very helpful

Nothing

I've stayed here before. The rooms are clean and spacious. The staff are friendly and the location is good.

There is no lounge or area where guests can sit and relax except for in their rooms. This is a pity, as a "boutique" hotel it's the least they can provide. The breakfast area is understaffed with just 1 lady taking everyone's orders and serving. She did a good job considering the pressure but they need to improve on this as I actually refrained from ordering anything from the menu because I didn't want to burden her. We were encouraged to use the Spa so we booked treatments for the next day. Halfway through the next day our appointments were canceled! It messed with our plans and schedules as we only had a few days in Mumbai!

Location was great for walking around West Bandra. Staff were very helpful, breakfast was nice with many options. Also next to Olive restaurant which was lovely. Staff helped with arranging Uber taxis which saved money. Proximity to the airport was a bonus.

The surrounding streets are a bit grubby and pavements poor. However the area felt very safe.

Great staff, very helpful and nice. Clean property. They make you feel welcome.