Winter Gardens Flat 2 - Studio The Retreat

Location to town centre, great price for 1 night, tea/coffee/milk etc provided, free car parking space (you have to be quick though as only 2 otherwise pay/display across road very convenient). Flat 2 windows do open so a bonus when hot although window ledge badly needs a paint. Clean bedding/towels, comfy bed.

Had to ring for check-in code for keys but thankfully quick response. Key boxes x2 to access - quite awkward to open, really didn’t like them, not good if you have dexterity problems! Flat 2 shower sealant rusty/dirty so didn’t use shower, only there 1 night anyway. Bathroom needs update/repairs.

Lovely little flat, located close to the Tower, Winter Gardens, shops and across the road from a well lit, reasonably priced car park. The flat was lovely and comfortable, and well secured, which is always something I look for as a single mum travelling with a daughter. The family who owns the flats were amazing. I spent a lot of time messaging them about various, some may say, silly questions and they answered every single 1 without issue, even going across to the car park to double check the prices for me. They even messaged the morning after our 1st night to check everything was OK and if we had any issues. 💯% there for their customers.

Our only problem was the shower wasn't very powerful, it was lovely and hot and did the job, but as my daughter said, after a long night dancing in a competition in heels with sore muscles, power from your shower works wonders. Just a personal preference really, not a big concern.

Clean. Nice garden theme. Well equipped kitchenette. Warm. Cute Christmas decorations

Front door tricky to open as it turns the wrong way but we were very tired. Also the fridge was set too cold and it froze our salad

Host were amazing, I was such a sap and they went above and beyond for me.

The stairs are fairly steep. Not really a big issue.

Everything but mostly the comfort/feel of the room

cleanliness, short walk to town, a free car park.

Good location. Hosts available on the phone and good communication. Apartment was spotless and I would stay again.

No clothes hangers in the apartment and the iron and board was really small so I didn’t even attempt it. Heating was a bit complicated to work out but that could just have been me.