Khách Sạn Hoàng Thanh Thủy 4

Sạch sẽ

Máy lạnh hư, ti vi ko mở dc

Phòng quá hẹp .quá sát phòng vệ sinh .không thể ngủ dc

Nothing, the management was useless and rude the rooms were filthy and none of the amenities stated were provided. It’s obviously a place for people to hire prostitutes as the bedding is plastic and they have various condoms plastered all over reception.

We booked and paid for a deluxe room with city views, ac, toiletries, a wardrobe and a spacious layout - on arrival we were asked to pay upfront which we did only to be shown to a box room with no windows, no working air conditioning, no toiletries and not ever toilet roll! We contacted management for a partial refund as the room we were given was not the one we paid for or a full refund to stay somewhere else. They ignored us and in the morning when we checked out we tried again to speak to them to get a partial refund, we were told management wasn’t available and this was the room we booked - despite me showing proof of the one we did pay for and all the amenities listed. The hotel is dirty outdated and badly run but the management is the worst. I would not recommend anyone stay here there are plenty of other budget friendly hotels for much better value.