Hotel Indigo Irving - Las Colinas by IHG

nothng

When I arrived, the hotel said no rooms were available. I showed my receipt as proof of payment, but they claimed booking.com often fails to update their system on room availability. I haven't been reimbursed yet for what I paid, and I'm waiting before disputing the charge with my credit card.

Nice, clean, quiet and comfortable room. It is close to where we going for the evening.

I was stung by a wasp inside my room. I took my shoes off, stood on a chair, opened the curtains by the window, and a wasp stung my foot while I was standing on the chair. The staff member said that I brought the Wasp in with me. I don't think that was the case. I feel like it was up in the AC vent or at the very top of the curtains. He provided Benedryl which was helpful because I am allergic to bees and wasps....

Clean room and bathroom

The food wasn’t good and it was hard to get a drink at the bar.

The property was very welcoming, clean,comfortable, loved my overall stay!!

The room server it was the worst ever we order food and they take like two hours to bring the food to the room, and the lady who bring the food it was Subaru. She gave me attitude for no reason.

Computers were slow while checking in.