The Chetwynde - Self Check In HMO

The location was perfect for the hospital. It was clean.

On arrival there were no keys in the lockbox so had to ring contact number to gain access. The room was on the top floor and the only light and ventilation was a skylight. We left skylight open due to the heat in the room and had no sleep due to seagulls on the roof. Asked for fan next day so we could keep the window shut and was given and old dusty desk fan with a broken knob. The fixtures and fittings were generally old and tired. Only one out of two ceiling lights worked and the bedside lamp needed replacing. The floorboards were very noisy both inside the room and outside in the corridor. There was no bathmat for inside the bath to prevent sliding and the side of the bath was very high making it difficult to get in and out. Overall disappointing and not worth the money.

Easy access and great staff, very clean and plenty of parking

Old and run down.

Nothing

Upon on arrival we found that the property was under renovation which was not mentioned once when we booked. The place was like a building site. No staff on site. And to cap it off no electricity in the morning. Would recommend this place at the moment. No compensation offered from the property. Very disappointing experience.