The Chetwynde - Self Check In HMO

Free parking and near to where we needed Quite comfortable

We thought there was breakfast available. Tried but couldn't contact anyone beforehand to ask about availability of breakfast. No information in room about anything Didn't realise that self check in meant no one to ask about anything

I'm really disappointed about the stuff. After the room was paid, no information was sent to self check in. I asked about check-in. I was asked to send an sms nr in order to get all the information for check-in, so I did that, but I didn't hear back. I called many times until late at night, but nobody answered. Luckily, booking help out with this situation, and I was able to sleep at a different place.

Spacious room and friendly, helpful staff.

I had problem with the shower, water went off few times so difficult to take a shower. Been offered to move rooms. Needs some upgrades as seems very old and damaged.

I booked this place because it was self check in. I sent a message to the hotel asking for the room code a day before arriving and they said they would send in case they left the hotel before my arrival. Turns out that I had to call them several times at midnight as they didn’t sent me any code and there was no one at the hotel. The hotel smelled cigarettes and alcohol