Apart Hotel Rugby -Self Check In-

Clean, good area, customer service is excellent.

Bed mattress was very old have a pit from usage, very uncomfortable, have a back pain from it... Noisy due to poor quality room doors, you hear everything..

This is my second stay and I won't stay anywhere else when I am in the area. I accidently booked the wrong dates and didn't realise until the day I was due to arrive that I had made this mistake and the team understood my predicament and switched the dates for me at such short notice. The rooms are excellent! Incredibly clean and everything you could need. Really well designed and laid out. Feels safe and the staff are really friendly. I look forward to my next stay!

Great location, close to the town centre.

Loved it all!

The room was spacious, clean, comfortable, quiet.

Not applicable

The noise from other guests closing doors

The cleanliness and ? things there to be used like : toaster, fridge, knives,forks,plates, saucers and 2 free toothbrushes with toothpaste, tooth picks,cotton buds. There's a laundry room and a either a proper filter coffee maker you make yourself or one of those coffee maker you put like a small sachet into.

When coming back in into the building and entering the hall after entering the front door key number the hall lights only stayed on for about 3 seconds then you were in complete darkness to which I reported just before I left.

Floor heating and security doors Communication was brilliant and customers service was professional

Limited car park Uncomfortable mattress AC and fan wasn’t working No very clean as we found a used deodorant under the pillow Dirts under the bed