Panorama Chalet a La Grand'Ourse di Cervinia CIR VDA Valtournenche 0198

Nothing at all.

The apartment block was under construction. No mention of this when booking. Electricity was off when we arrived. No toilet roll and we had to wait 12 hours before the shop opened to buy some. Apartment was very dirty and we had to purchase cleaning materials at the cost of €45 and spent half a day cleaning the apartment. We left after 2 days and booked a hotel in Valtournenche which was much better.

Living room was great, wit a new TV. The view from the balcony over the mountain was awsome

I start by saying that I am not convinced the money we paid for this property reflects the value it has. Why? - the location: in full winter it is difficult to reach without wheel chains, as the road is full of snow and not clean. Later on, speaking with locals, we have been told that even the bus-navetta is called Charon, after the boatman of Hades, since the place is hellish. - parking: the building has a covered parking but we did not have access to it. We got a parking fine for parking on the road where not allowed, while car was under half meter of snow; I wish this fine was paid by the owner of this apartment. - the fridge, probably 40+ years old was not working properly: the freezing drawer was iced, the temperature wheel was turning loose and not turning cold for a bit. Light was off. - the temperature regulation: heating system was" alive on its own", we tried to reprogram the temperature, but we could not get less that 21 deg in the room. It was too hot and dry to sleep, air quality was bad even with the window open. - foldable mattress were uncomfortable: we had to pile up the two of them to get some rest. -cleanliness: I had the genuine impression the "cleaning agency" knows how to clean all the walkable areas, but did not have a grip on the inside of the drawers/cupboard in a while. The dishwasher is probably still full of the dishes left from the previous guests by now, while the drawers of the little room came with a collection of used napkins. - disrespectful behaviour of the receptionist: when in need of a shovel to remove the snow, this lady, 24/7 speaking on her private phone, answered me through the glass door, not opening the door, not even stopping talking at the phone. I did not look like a robber, yet :) - cleanliness of the building: we cannot argue about its age. For cult movies connoisseurs, "Shining" by Kubrick could have been filmed here. It could be even fun.