Sole Apart wt/ Private Pool& In city center

The location was reasonable for our requirements but the roadway was quite rough in placed so you had to be careful especially as we are a retired couple. The lounge furniture was comfortable. The beds were quite comfortable but there was one thin blanket on each bed, the blanket on the larger bed upstairs was exactly the same size as the mattress which meant if two people slept in this bed the cover was not going to cover both of them.

The company that runs this small block does not maintain the property, there were no instructions on amenities, i.e. bins etc. what to do with the keys at the end of your stay or any other information. Maintenance was poor. The rainfall showers did not work as they had not been cleaned for a long time and my husband cleaned them so that they could be used. No hot water on day one (sunday) and again on Wednesday morning and thursday morning. This appears to be because the owners/managers of the property had not repaired a defect with the water tank on the roof since it was reported 18 months ago, so the people in the top apartment had turned off the hot water to our apartment to stop water flooding their balcony and informed me that they would not turn it back on until the problem was rectified which is why we had no hot water on Wednesday and Thursday mornings as it was being repaired on those days. We were not informed by the management that this was happening so were not prepared for the cold showers we had on those mornings. Kitchen equipment was lacking, there were two different sized mugs, one of which was chipped, if there were four people staying there, they would have to use the small tea cups and tiny coffee cups. I would not consider staying there again. No washing up facilities and no tea towels. The furniture around the pool was old and at least three of the four sunbeds were rickety and broken. I knew this was not going to be a luxury apartment but the problems with it caused a lot of stress and a lot of time wasted contacting Booking.com and the manager who was never seen.

This was our second visit; we just love the serenity and peacefulness of the house. The pool was great and the family really enjoyed splashing around in it. The house is a good size and there was ample space for our family of 5. The management have been great and allowed us late checkout without additional charge which was the cherry on top of the cake. Thank you.

Larger pool - although this is not really possible given the space.

The pool and the location were great.

The wooden sunbeds were in poor condition, they were not secure. The water was never hot, at best lukewarm. There were no cleaning products or washing up liquid, we needed to ask for a kitchen towel and rag to wipe the kitchen. The place has lots of potential to be fantastic, it just needs maintenance and extra care. Some more comfortable furniture - particularly inside.

The private pool was an absolute delight and we had hours of fun in the water. As it is located in the back of the property, it worked really well for us as a family. The property is located centrally within walking distance from shops and restaurants. The property is well designed and family friendly. Having a washing machine on site meant that we came home with virtually no washing to do. Seyma maintained communication with us throughout our holiday and ensured that our stay was comfortable. We had a late flight back and Seyma, helped by giving us an extra hour for checkout and arranging a hotel for us.

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Location

We have decided to give you feedback on the apartment. Although you repaired the washing machine promptly we should not of had to ask you to sort it out. Checks are obviously not be done in this apartment. The lack of maintenance & basic equipment is apparent more & more during our 14 day stay. -No mugs we bought 2 and left in cupboard. -No large glasses we bought 2 and left in cupboard. -Kettle is intermittent. - Open the dishwasher and the kick board in kitchen falls off. -2 broken Sun beds out of 3. -Pool pump not working effectively. -No ice cube tray (we bought 2 and left in the freezer). -Rusted clothes line (stained our washing). -Broken cot up in our room no baby in party. -No light in downstairs toilet, mirror light not bright enough, with door closed we were unable to see. -No bright light in upstairs bathroom -Ceiling light upstairs bedroom not working. -Lighting in general is very poor & intermittent in downstairs bedroom. -Bath panel needs attaching as it falls off bath. -No full length mirror in apartment. -No mirrors in bedrooms. -No decent hangers in wardrobes. -No breakfast bar stools, but there is high table. -No table & chairs to use outside to eat. -Shower closet doors don’t meet in upstairs bathroom. -Blinds in upstairs bathroom broken looks untidy. -Downstairs right side bedside table coming away from wall not straight. -Downstairs bathroom towel rail coming away from wall & unusable. -Clock in kitchen has stopped. Money needs to be spent on this apartment it is basic equipment that should be maintained and provided. We made do but will not recommending on Booking.com As a guest it is not for us to inform you of all of the above you as agents/owners should be checking the apartment before guests stay.