PrivateBeach Pool &Spa Game Room Grill Sleeps 24

The beach house condition was great and it was super clean. The location was decent so that we could easily go to the beach and enjoy the Destin area.

I wanted to share some feedback regarding our recent stay at the property, as there were several issues that significantly impacted our experience. To begin with, our arrival was not well coordinated. Despite arriving at the scheduled check-in time of 4:00 PM, the cleaning staff was still present and didn’t finish until approximately 6:30 PM EDT. More concerning was the delay in receiving the entry code, which was only provided at 11:30 PM. This left our group of 18—including young children and elderly family members—unable to leave the property for most of the first day of our short two-day visit. Understandably, this disrupted our plans and caused considerable discomfort. In addition, the property was missing a few basic amenities that we had expected based on the listing. Large trash bags were not available, laundry detergent was not provided for the washers and dryers on each floor, and the bicycles shown in the property photos were not provided. These oversights added to the inconvenience. We were also not informed that the trash collection occurs around 6:45 AM, nor were we advised to place the bins out beforehand. Clear instructions on this would have been helpful. I reported the access code issue shortly after our arrival and followed up multiple times. However, it took over two hours to receive a response acknowledging the concern, followed by additional hours of waiting before the access code was finally shared. During this time, no one from the property management team reached out directly via phone to provide updates, which made the situation more stressful. While I understand that delays can happen, the lack of communication and preparation was disappointing—especially considering the needs of our group, which included tired children and fasting elders. I would like to believe the host may not be directly responsible for these issues, as we were unable to establish any contact with them and had to open a case through Booking.com customer service.

It is so close to the beach- easy walking distance with kids, basically 2 blocks! The pool was wonderful and made our stay even better. Plenty of room, rooms, beds, towels, kitchen & supplies- Plenty of nice / new washing machines & dryers (one on each level), 2 dishwashers, plenty of spaces to lounge and relax, balconies to relax on every level, beautiful views, privacy around the pool with a fence, pool table/games down stairs with a fridge and a sink too. The extra bathrooms were also wonderful - especially with kids.

Some things needed to be fixed- normal wear and tear issues, nothing major. Overall can’t complain.

Location was great home was clean and very nice

The AC was not working on the main level for about 24hrs and it was so hot