Tru By Hilton Monroe, MI

Gave me a room with no tv or ac and waited until 12:30am to inform me this was the only room available at check in. And that someone should have told me (nobody told me) not with 135 dollars a night. Unacceptable, will be calling for a refund or compensation Monday

It was a good location

They put me in a room that was dirty. It was hair all over the room and the shower and still trash in the bathroom.they said they was going to clean the room it never happened Finally They changed my room but it was so inconvenient and not worth it really messed up my whole stay hair was all over me and my socks so gross

Left before breakfast, so grabbed a day old bagel.

Charging $5.00 for parking is poor. And especially, since no indication until it showed up on my credit card statement.

The staff was friendly. The rooms were clean.

There was a young group of people partying in two rooms (loud music), going in and out of their rooms. We couldn't get in one of our rooms for an hour and a half. Pool was closed for construction and we were not notified of this prior.

Comfortable and clean.

Hallway and room had a weird odor and the a/c unit made a continuously loud humming all night.

Staff was SUPER friendly and helpful Grandkids enjoyed the pool

The person at the front desk was exceptionally friendly and helpful. the bed was very comfortable. The location was perfect for what we needed. We were making a stopover on a road trip.

I got in very late and had to wake up early the next day to drive several hours. I could hear the person above walking. The sound was very loud and I had trouble sleeping. I would have requested a room change, however my children were sleeping and I didn't want to wake them to move them.

It was a good location and the desk staff was wonderful

The room wasn’t very clean, streaked film covering the mirrors and stray dark short hairs in bathroom. The bed was not comfortable but it was a place to rest for the 5 hours that I was there.