Spacious 4 bed Town House Swindon

Spacious, all the facilities that we needed

Decor was a little tired. In need of minor repairs

Location

Staff and very dirty everywhere, terrible .

Lots of room, facilities were adequate.

Someone had cooked a curry before we arrived, the smell lingered for the whole stay.

Spacious enough.

No information about the property. Usually there is a book or printout to explain how things work. We didn't have any hot water until we saw the on/off switch for the boiler. The water was hot by the following morning. There was a minimum amount of kitchenware. 2 taps were constantly dripping and the kitchen sink hot tap was broken. I would not recommend this house.

Location was great in a nice quiet neighborhood. Very centric and accessible to the Cotswolds. Close proximity to city center, outlet, supermarkets and restaurants. Roomy. Although rooms were small, there were enough bedrooms and bathrooms for an entire family. Large kitchen and even a small study for remote work. Hosts were easy to reach, friendly and accommodating.

Unfortunately, the photos do not reflect the state of the accommodations. There were many items in disrepair: front door, bathtub,kitchen tap, heater, dishwasher, bathroom tap. Cleanliness was another area of opportunity. A dirty and oily unwashed pan had been stored in the cupboard, the rug in the study was stained. Closet in 1 bedroom had dirty cushions stored and gave off a bad smell. Walls could use some paint. Overall cleanliness could be improved.

Although advertised as "luxury" accommodation, this was certainly not the case, and the property bears no resemblance to the photographs on the booking.com website. The downstairs office space on the ground floor was very untidy with a badly stained carpet. The kitchen was generally unclean, especially in "out of sight" spaces like cupboards and drawers and in fact we spent 4 hours cleaning the kitchen so that we could feel comfortable using it, including washing all the cutlery and crockery. A significant amount of food had been left in cupboards and the fridge. The kitchen equipment for a four bed house was minimal. Eg no wooden spoons, cheese grater, kitchen scissors etc so we had to go out and purchase for ourselves. There was only one usable saucepan and frying pan, the others provided had handles missing and were therefore unsafe. Extremely poor drainage in two of the showers, the third floor shower being so bad that within 3 minutes water had gone under the door into the bedroom. Lamp in living room flickering. Glass front on bedside drawers in third floor bedroom broken and therefore unsafe, and handles also missing with screws prominent. Storage units in third floor bedroom chipped and generally in poor condition Bath panel in main bedroom held together with tape Only bath towels were provided, i.e no hand-towels. The towels provided were generally ‘tired’ and some were stained and had holes in them. The garden was untidy with piles of slates and clothes rails. It would not have been safe for any youngsters. No safety certificates or instructions left in the property. Overall, this property requires a significant upgrade for it to be worthy of being described as "Luxury"

Desde aquí pudimos hacer excursiones preciosas a la zona de los Costwolds y a Bath. Alquilamos un coche.

The beds were very comfortable and we all slept really well

-There were loads of things that were broken i.e: the door handle, drawer handle, kitchen tap, the showers didn't drain, the shelves were falling off the walls were half painted, the sofa was sunken in the middle, the bath was held together with gaffer tape and many more. -It took the owners too long to get in contact (several days or hours) and the number listed is not connected to a network so it didn't work. -It's a town house which is not a problem but this was listed so we had a lot of stairs to encounter -The kitchen was so poorly stocked we had to buy stuff we needed, there was no sieve, no cork bottle opener, no chopping board and very few pot selections. -No additional pillows so we had to make do with cushions for those that needed more than one. -Nowhere to put recycling and nowhere was labelled for this. -One of the rooms was really dirty and had leftover stuff from previous guests. -The top floor had a low ceilin which wasnt labelled or highlight so we had a few head injures over the weekend Overall it was a mediocre experience but DEFINITELY NOT A LUXURY ACCOMMODATION