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7.7 / 10 Guest Rating

Genting @ The MOST by NextGen

Grand Ion Delemen, Tower Jade (Tower 2), 1 Jalan Ion Delemen, Genting Highlands, my

Genting @ The MOST by NextGen - main view

About the Property

Indulge in Luxury Comfort
Experience top-notch amenities including an indoor pool with a pool bar and spa facilities.

Modern Convenience
Enjoy free WiFi, flat-screen TV, and private bathrooms with slippers and a hair dryer in every unit.

Family-Friendly Dining
Relish Malaysian cuisine at the on-site restaurant open for lunch and dinner.

For a memorable stay filled with luxury and convenience, book your stay at Genting @ The MOST by NextGen now.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good923 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness5.8
Service7.8
Location8.3
Room Quality5.8
Amenities8.8
Value for Money8.8
Food and Beverage7.8
Overall Experience8.5

Select topics to read reviews

M
MuhadzirinmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Aug 16, 2024

"Nice trip"

10.0

Room was clean, big space and overall was good

Parking very far from room block

Helpful?
L
LiyanamyMY
Verified booking
young couple
Standard Room
Stayed in Aug 16, 2024

"Pleasant"

6.0
Helpful?
F
FarinamyMY
Verified booking
with friends
Standard Room
Stayed in Aug 15, 2024

"Not recommended"

1.0

The check in process was sooo difficult..We were able to get our room at 6!

Helpful?
S
SyairahmyMY
Verified booking
young couple
Standard Room
Stayed in Aug 14, 2024

"Will not repeat again"

5.0

The room is comfortable.

Need to queue for more than 4 hours to check in, the reason is that the room not available (need cleaning). That is a ridiculous reason. The hotel management cannot manage the customers who are angry due to long queue.

Helpful?
N
NazurahmyMY
Verified booking
with friends
Standard Room
Stayed in Aug 12, 2024

"Management ruin the experience at the entry point. Not a pleasent stay at all."

1.0

Bad service and communication from management. Worst frontdesk and housekeeping service ever. Room is still not ready at 530pm while check in time would be on 3pm.

Helpful?
M
MarinamyMY
Verified booking
family with young children
Standard Room
Stayed in Aug 12, 2024

"Please refund for another room"

1.0

I’ve paid bookings for two units: a one bedroom unit and a two bedroom unit, but when we got there the hotels only provide us one unit (the two bedroom). I’ve contacted the host thru the apps but no reply. Please help refund my booking for the one bedroom unit, we’ve had enough problems during the check ins and now have to squeeze in three families into one unit

Helpful?
A
AfifahmyMY
Verified booking
group
Standard Room
Stayed in Aug 12, 2024

"Disappointing"

4.0

Firstly, the room assigned to me was not ready even at 3:30 PM, which is well beyond the standard check-in time. Additionally, basic amenities such as towels and a kettle were missing from the room. Despite requesting these items, they were not provided promptly. To make matters worse, the toilet in the room had a very unpleasant odor that was noticeable even with the door closed. This significantly impacted the comfort of my stay. Furthermore, the check-in process was extremely frustrating. There was a long queue at the counter despite the availability of self-service kiosks, which did not seem to alleviate the waiting time. The overall experience was far from the standard I expected.

Helpful?
M
MuhammadmyMY
Verified booking
young couple
Standard Room
Stayed in Aug 9, 2024

"Exceptional"

10.0
Helpful?
M
MohdmyMY
Verified booking
young couple
Standard Room
Stayed in Aug 5, 2024

"Very good"

8.0

Room

Far location , horror parking, not enough lift, difficult to access receptionist

Helpful?
T
TalalomOM
Verified booking
family with young children
Standard Room
Stayed in Aug 4, 2024

"Good experience and my kids liked the place and location except the smell in the toilets"

8.0

Location was very good, room spaces, view

There were smell in toilets No variety of food (limited)

Helpful?