Beachside Bliss 4BR Home with Bathtub, 5-Min Walk to Batu Ferringhi Beach

Near to the working location

The remote control for the auto gate malfunctioned on the first day of our stay. However, the agent dismissed the issue, claiming the car was parked too close to the gate sensor, preventing it from closing. Even after adjusting the car’s position, the gate still wouldn’t close. Exhausted after returning from work, we decided to leave the gate open for the night. Next day we went out to work, and the owner, who lives nearby, came and closed the gate without informing us. After returning the airbnb, we found the gate is closed, and called the agent about the situation and we received a new remote from the owner, but our other group members, unaware of the exchange, assumed the remote was still faulty. They left for work without bringing the key, as they were the last to leave the house. When we returned late at night, we found the gate closed again. We suspected the owner had come by and closed it without checking if anyone was inside. The agent offered no help and insisted we had already taken the new remote and were responsible for closing the gate. When we asked if the owner could come to open the gate, the agent refused, saying the owner might be asleep. Frustrated and exhausted, we had no choice but to climb over the gate to unlock it from the inside. This was a terrible experience with this Airbnb. The owner could have easily checked if anyone was inside or informed the agent to communicate with us.