Paradisus by Meliá Los Cabos - Adults Only - All Inclusive

We didn’t have to go anywhere.

I liked the pool side menu. Dinner menu’s were ok

The swim outs facing the ocean at the reserve were nice, a little wear and tear, but overall nice! The food at all locations was delicious. The staff poolside and the staff in the restaurants were attentive and courteous.

Check-in process at the reserve was a production and I would have liked it to be more streamline. The overall value for only 4 nights just isn’t there. We had 4 people, at a little over $4000 a couple for 4 nights. I would gladly pay $4000 a couple for a whole week, but not 4 nights. There was a group that checked in at the reserve, at the same swim up ocean front that we were staying in. The hotel already plays outdoor music, but they thought they’re music was better and needed to be played louder on their portable speaker. This disrupted the pool guests AND the La Palapa guests, but hotel staff did not put a stop to the disruptive behavior.

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I liked that I had my own Concierge his name was Ted! excellent hospitality from him.

what I didn’t like they charged me $166.00 for laundry. SMH not cool at all

We are world travelers preferring small boutique hotels but this was an unexpected pearl. Wow, the staff, ALL from housekeeping to restaurant staff were beyond professional and friendly. Sincerely welcoming in a way that is rare.

Not a thing. Keep up the great work.

nice looking hotel with decent beach. food is ok for an all inclusive. we loved the Reserve food buffet and the Nespresso shop. I liked the app to order room service . some friends with babies we were with liked the babysitting services provided.

Our Reserve swim up room was really small, dark and smelled like fresh paint the first day, then wet towels forever the days after that. Ventilation is poor so it smells «  humid » . the bathtub in the room is right against the curtains and hard to use without splashing the entire room - i am a bath lover and I did not feel like using it it’s just not well planned . Bathrooms are cramped and poorly lit with very generic toiletries and no fan. Service is questionable. As a reserve guest we get assigned a concierge who communicates by WhatsApp. the concierge is sometimes very quick to respond, and sometimes can take more than 12h ? Same for room service which can be relatively quick or show up hours later. Service at restaurants is extremely slow due to what looks like low staffing. I tried to ordered a paid bottle of wine to get a better one and it was an entire ordeal which took 45 min and could not get charged to my room. They kept asking me if I really wanted to pay for wine. Restaurants « need to be booked 12+h ahead » but we found out that we could actually show up anytime as the hotel was not full at all, even with large groups of people ! this reservation need makes it look fancy but was totally unnecessary. Wine is poor quality as expected in an all inclusive with no choice at all. At bars, ordering a simple drink such as a spicy margarita will lead to a series of 10 to 15 questions about how to make the drink from the bartender which I found really surprising. We were in a swim up suite, which are not private at all- the special pool is shared with the other Reserve guests on the same side of the building, and doing a lap means being able to see everyone in their bedrooms on the way. There are walkways on the other side of the pool so there is a constant stream of people looking at you at all times.