OK Holiday Unit #5 - Queenstown Holiday Apartment

Couldn't stay in the appartment.

Upon arrival used shower on upper level. Water poured out arond down light in living area below. There were other issues as well I.e. Stains on bed linen, broken items (shower rose), flimsy and absent rails near stairs. Contacting staff difficult. After hours number answered by an AI robot that told us to leave the property. After calling again and sending emails spoke to staff the next afternoon. We had left by then. Took over three weeks to recieve a refund. I had to chase it every step of the way. Took 10 days and an application to the Department of Justice Disputes Tribunal to get confirmation a refund would be provided. Up until then I was told 'it was in the hands of management'

Good location, comfortable and convenient.

A mirror in the bathroom would be great. Bloody stain on matress also still there despite previous comments about this.

Apartament generalnie ok, posiadał potrzebne udogodnienia, kuchnia pozwalała na przygotowanie posiłków. BLisko dlo sklepu spożywczego, do centrum Queenstown mozna dojść spacerem w 10-15 minut. W ramach wyposażenia jest dostępne troche kawy rozpuszczalnej i herbata.

Brak lustra w łazience

Very comfortable

Old Blood stain on mattress cover. The property was listed as Unit #5 but the address given as FLAT 6. This caused a problem and trying to enter the property !

נקי ונוח

המדרגות, שירותים בקומה אחת ומקלחת בקומה שניה

入住这家酒店的时候有张单人床没有清洁干净，上面还有血迹，床单明显没有换过，让人非常恶心。 发信息给酒店来处理，也没有来处理。 所以我们有一个人两个晚上都睡在沙发上。

清洁程度，卫生间的味道需要处理好。

The location was amazing, only about a 10-minute walk to the center. The flat was very well equipped, with everything we needed including a full kitchen, bathroom, and laundry facilities, which made our stay really comfortable. Having private parking was also a big plus and very convenient.

The only minor downside for us was that the upstairs bathroom is quite small, with limited space to hang towels or place toiletries. And that there is one flight of stairs to access the property. These were small points overall and didn’t take away too much from our stay.

Perfect size unit for what we wanted... 2 bedroom, 3 beds (1x Queen 2 x single). Fully equipped kitchen for the option to cook a meal or 2 at home. Mainly used as a base station for our day trips but had all the amenities we needed. Walking distance to town, supermarket around the corner, and so much more! Excellent value for money. Would definitely book on our next rip back!

Not the newest complex, but clean and quiet. Perfect little hide away.