5 Star Summit View, adjacent to the National Park

The unit was clean and comfortable. The views from the complex are amazing. I could see Pigeon Forge and Gatlinburg from the balcony. We very much enjoyed the wildlife strolling just below the balcony. It was so very relaxing.

View

There was a mouse in the room The room was not clean

The apartment is beautiful with a great view, we had everything we needed during our stay! The access code was sent to us plenty in advance with clear instructions for check-in and check-out. We also got to enjoy the hot tub in the evening, which was quite nice.

Some little improvements could go a long way - for example fixing the shower door in one of the bathrooms and fixating the dish washer so it doesn't tilt forwards when loading and unloading. But that did not impact our stay in any way. The only thing I was a bit disappointed about, was the fact that on booking.com it was stated that the payment would be made at the time of arrival and the credit card details provided were only as a security. Once booked, a deposit was charged to said credit card and we received an rental agreement stating that we had to pay the whole stay 4 weeks in advance. With the check-in being contactless it makes total sense to pay in advance, I just like being presented with all the booking details before making the booking and I would like to know in advance that my credit card is being charged right away.

It was great. very cozy and we enjoyed the view. and the snack basket was a hit with us.

that little step to and from the kitchen almost killed us all...lol

saw no staff as we checked in online. We received a code via email that worked really well for us. check in was very easy. the buildings were well marked so you could see which one was yours quite easily.

The unit is basically clean, quiet and comfortable. The location is just perfect, near to the city proper of Gatlinburg which has so much fun to offer. They provide the basics for your first day such as coffee and all the works plus some welcome snacks. We love seeing mama bear with 2 cubs roaming around the area each morning. We were not able to try the outdoor and indoor pool but if you have youngsters this would be so nice. Some luck if you see the bear cubs near the pool😊

The view to the mountains and the city was obstructed by the grown trees basically because the unit is on the ground floor. It would be nice if it’s on the 2nd or 3rd floor. Unfortunately we were not able to hook up to the WiFi . But anyway we were out most of the day so it really does not affect the quality of our stay. The dinner wares and cooking utensils could use some upgrades, the plastics are worn out. I would suggest investing in some nice real (not plastic) dinnerwares so then it would be lovely.