Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9.1 / 10 Guest Rating

Cityscape Haven - Urban Suites by Ocean Luxe

Jalan Ahmad Nor, Jelutong, my

Cityscape Haven - Urban Suites by Ocean Luxe - main view

About the Property

Infinity Pool and Open-Air Bath
Fully Equipped Kitchen and Living Area
Children's Play Areas and Shared Lounge

To book your stay at Cityscape Haven and experience the vibrant sights of George Town, Komtar, and UNESCO, make your reservation now!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional32 verified reviews
AI Summary

Guests highly rate the great pool and frequently praise the .

Categories

Cleanliness9.1
Service9.6
Location9.3
Room Quality9.1
Amenities9.1
Value for Money8.8
Food and Beverage8.6
Overall Experience9.3

Select topics to read reviews

A
AziatonmyMY
Verified booking
family with young children
Standard Room
Stayed in Mar 10, 2025

"Muslim friendly apartment"

10.0

The location of the apartment is about 10 minutes drive to the centre of Georgetown. It's a brand new apartment with a well equipped kitchen and the entire area is cozy and clean. We are very impressed with the effort of the host by providing plates, bowls, cups which specifically for halal purposes and they put the kiblat direction (praying direction) in the apartment. We really enjoyed our stay at this apartment and will return to this place when we are in Penang. Thank you Alex and Eve for your hospitality.

None

Helpful?
N
NordilahmyMY
Verified booking
family with young children
Standard Room
Stayed in Feb 28, 2025

"Good"

7.0
Helpful?
M
MayamyMY
Verified booking
with friends
Standard Room
Stayed in Feb 25, 2025

"Beautiful n clean house that we fill so comfortable here.Tq."

10.0
Helpful?
N
NurulmyMY
Verified booking
group
Standard Room
Stayed in Feb 10, 2025

"I had a great time there..definitely worth every penny.."

10.0

the house is spotless clean,cozy and feels like home..

the long wait for the elevator..

Helpful?
B
BalajiramayansgSG
Verified booking
family with young children
Standard Room
Stayed in Dec 11, 2024

"A really relaxing luxurious stay for family."

10.0

The facilities are excellent. Unit was very clean and comfortable.

Everything was great.

Helpful?
K
KbmyMY
Verified booking
family with young children
Standard Room
Stayed in Nov 27, 2024

"Very good"

8.0
Helpful?
A
AainamyMY
Verified booking
group
Standard Room
Stayed in Sep 3, 2024

"Great for family to stay at Penang"

10.0

It was a great experience. Both Eve and Alex were very accommodating. Check-in was easy, and the best part was that the way to park was convenient for a large car. The room was spacious, and I loved that it had two bathrooms. There were plenty of elevators, which was helpful when it got busy on the weekends.

Everything is good.

Helpful?
R
RuhanimyMY
Verified booking
family with young children
Standard Room
Stayed in Aug 7, 2024

"Strategic located spacious and clean"

10.0

I really appreciate the thoughts of having halal cutleries, kiblat sign & even sejadah in this unit. Thank you so much! Clean & spacious. My kids love the pool too.

Helpful?
A
AnnbeBE
Verified booking
family with young children
Standard Room
Stayed in Jul 20, 2024

"Perfect!"

10.0

The unit was verry clean and spacious. Very good bed so we slept well! And the host is very kind and she gave a lot of information! Perfect, the best stay in Malaysia!

Helpful?
P
PuihkHK
Verified booking
with friends
Standard Room
Stayed in Jul 3, 2024

"Passable"

5.0

Gym - quite nuumbers of various choices equipments. Swimming pool - large pool , infinity pool with spectacular view .

1. Hotel is not called Cityscape Haven, it's called Urban Suites. Very confusing. I suggest clarifying with hotel to avoid confusion of your future bookings from members. 2. We booked the room according to room description - 2 bedrooms - 1 room queen bed, 2nd room 3 beds. But the room assigned it's not as described. The 2nd rooms has 1 queen bed and 2 futons were provided. However, the room size is not big enough for placing 2 futons, To us, it's considered be cheated. 3. On last night stay, the apartment was power outage when we returned to hotel at 10pm. Take more than 1 hour still cud not fix it. Unexpected no In-house no technican . Room was all dark and no air -cond, terribly hot. It's last night stay, we needed to pack asap our luggages in order to get rest for catching early morning flight. At the end, hotel offered to change room in another block. We had no choice to accept the inconvenience offered. Room is all dark to pack our stuff, which were speaded all around .. We asked for torch, and unbelievably, only offer mobile phone torch, do not expect a serviced apartment does not prepare for emergency needed tools. 3 . We finally moved to the offered unit and found the room has ants in the toilet, living room and bed. We had informed hotel on this. By the time we settled down, we cud only take one hr sleep then going to airport. I strongly request hotel for compensation.

Helpful?