HU1 Hull City Centre Modern Apartment WIFI BATH H9

It was a scam turned up at the property after paying privately owned apartment block , wouldn’t answer the phone

Not to be trusted

Avoid!Nothing! Paid for apartment 9 on the pictures got apartment 3 ! after ringing texting for over an hour with no replie

AVOID!Paid apartments 9 on pictures booking.com got small dirty grotty apartment 3 got in there tv wires aerialwerent connected had plug all in retune tv ask owners for WiFi code which we never got Went to get glass for a drink of water and the glasses smelled and looked like someone had thrown up all over them let it dry put them back In the cupboard.. everywhere was just pitted with muck and grot.

Nothing

Stay was cancelled a few hours before check in, and have yet to recieve a refund almost a week later.

Didn’t get stay

Booked property and within few hours got cancellation message (but didn’t receive till later ) as was travelling to location, contacted property several times before they took payment (after cancellation) they see the message and don’t reply they then took payment still even tho cancelled and now having trouble getting money back continuously told message via WhatsApp but done this 7 times and no reply not great communication and unprofessional should make sure customer actually nos booking cancelled and should communicate better. Should also not take payment after cancellation and contact the customer properly if cancellation

It was in a good location with easy access to the centre.

The flat was not clean and there was no bottom sheet put on the bed so I had to find something to use. The drawers and wardrobe was full of spare pillows and duvets and the boiler whistled when it was on. The mattress was not particularly comfortable because I suspect it was rather old. There was no draining board and no tea towel left.

good central location and apartment good value for money.

could feel the springs on the bed. Needs a mattress topper or something to make the bed more comfy. Lack of parking was an inconvenience but you can find on street parking nearby for free if you time it right.

Great location for what we needed, spacious apartment and had a bath as well as shower.

THE MATTRESS!!!! Possibly the most uncomfortable guest house/air bnb/booking.com stay ever - mattress really needs to be replaced or at the bare minimum a mattress topper. Additionally, the apartment was unclean, lots of hair and grime from previous guests, wet washing hung up, bedding and towels shoved into drawers, wardrobe full. When we arrived the key had been taken home by the cleaner so we had to wait for nearly an hour - I understand mistakes happen but when you have driven for 5 hours this is not acceptable.