GuestHost - Cozy Apt few steps to Como City Center

Spacious bright apartment

The pillows were atrocious I’ve never seen anything so bad

El apartamento es amplio y cuenta con todo lo necesario para una buena estadía con algunas excepciones. Muy buen wifi. La ubicación es aceptable, a 1.7kms de la estación de tren y a 700mts del comienzo del centro.

Muy mala comunicación con el anfitrión. Demoran mas de 24hs en responder por Booking y cuando hay una necesidad no se puede contar con ellos. Las camas y almohadas son extremadamente delgadas y para nada cómodas. El aire acondicionado funciona pero mal. La limpieza es mala, solo limpian lo superficial. Hay telaraña en el lavadero y suciedad general. Mantas sucias. Da la sensación que no les interesa mejorar la satisfacción del cliente.

Sauberkeit und Balkon

- Schlechtes Preis-Leistungs-Verhältnis - Vieles kaputt (Türschloss, Haken im Bad, etc.) - Lärm (lautes Glockenläuten ab 8 Uhr jede halbe Stunde) - Geruch (starke Geruchsbelästigung durch indische und arabische Restaurants im Erdgeschoss, Lüften daher nicht erträglich) - alte Ausstattung in der Wohnung - Kein Sofa - Haus und Treppenhaus sehr runtergekommen

Mieszkanie kompaktowe, posiada wszystko, co niezbędne. Blisko dworca i w odległości spaceru do starego miasta. Gospodarze pomocni, bardzo dobry i profesjonalny kontakt.

Infrastruktura nieco zużyta, przydałoby się nieco wymian, np. klamki. W salonie brakuje kanapy.

The apartment is nicely furnished and in a good condition. It is quite calm at night as the window of the bedroom looks on the inner courtyard. The host provided clear instructions for the check-in.

It takes some trying to close the entrance door from the inside as the cover of the lock is loose/broken.

Clean, comfortable, well equipped kitchen, comfortable bed, quiet

City centre and the lake shore is far away from the property (it took about 20 minutes walking distance); It would be nice to have a sofa in the living room; unfortunately there where not even a soap in the bathroom;

Tejesen kompakt, tágas volt az apartman, jól felszerelt konyhával. A belváros 5-7 perces sétával elérhető.

Instructions were business like and generic. The property was difficult to enter as the key needed a certain knack. We spent an age trying to get out of the apartments general door as the key would not open the door until a resident showed us a button to press. This should be on the instructions 😟

Air conditioning did not work. This was a major issue which the property agent did not address or even apologise. The apartment temperature varied between 28-30c. The checkin was 4:00pm and we although we asked for an earlier check in, we received no reply and only were given the door key code 30 minutes before this time with instructions that the earliest check in times was 4:00pm. Very poor customer service- just generic replies to questions we asked.

Good location, easy to get to centre

Bit run down and need of some repair work