New American Inn & Suites

Gray place ! Loved it the romantic room is one of the best I’ve seen !

DO NOT SATY HERE THEY WILL STEAL YOUR MONEY! THERE IS NOTHING GOOD ABOUT THIS PLACE. THIS PLACE SHOULD BE DEMOLISHED. IT IS A SAFETY HAZARD.

SINCE THE VERY FIRST MOMENT YOU PULL IN TO THE ENTRANCE YOU ALREADY FEEL UNWELCOME. BUT WE DECIDED TO GIVE IT A SHOT ANYWAYS. THE CHECK IN IS DONE THRU A SMALL WINDOW. HOW OUTDATED IS THAT. THE GUY AT THE THE PARKING LOT IS A MESS. THE EXTERIOR OF THE PROPERTY IS NOTHING LIKE THE PICTURE. IT LOOKS LIKE ITS FALLING APART. WE FIGUERED SINCE IT WAS A LAST MINUTE STAY WE SHOULD STILL TRY IT OUT. THE VERY FIRST MOMENT YOU WALK IN TO THE ROOM. THE PLACE STINKS LIKE ARMPITS/ MILDEW SMELL. THE FLOOR IS DIRTY AND THE BED SHEETS HAD CIGARETTE BURNS AND WHITE STAINS ON IT. THE FURNITURE HAD SOME WHITE STAINS ON IT (PROBABLY SOMEONES SEMEN) GROSS. THEN HE TRIES TO PUT US IN ANOTHER ROOM AND IT WAS THE SAME WITH BURNT MARKS ON THE BED AND STAINS ON THE BED AND WALLS AND THIS ONE HAD A BAD ODOR LIKE IF THE TOILET WAS CLOGGED. WE DIDNT EVEN LAST 5MIN IN EACH. HE AGREED TO GIVE US A FULL REFUND AND TO THIS DATE (10 DAYS) WE STILL HAVENT GOT ONE YET. WE WENT AND STAYED AT THE LEMON TREE IN ANAHEIM INSTEAD AND IT WAS 100 XTIMES BETTER. BOOKING.COM DOESN'T EVEN CARE TO GIVE ME A REFUND WHICH I CANCELLED THE SAME DAY. THEY KEEP GIVING ME THE RUNAROUND WHICH I THINK IT'S BS!!!!!!

hot tub in room

It has free wifi. The bed was ok.

Unfriendly staff. Sparse room, not even a hanger. Thin, ratty towels. Stained bedspread. No fire alarm. No bedside lamps or drawers. Smelled of smoke even though I requested non smoking.

Nothing special & it was kinda gross like it hadn’t been cleaned before my boyfriend and i stayed in the room..