Pegasus Suites & Spa

Location is very good and staff is nice. The bar closed to the hotel had live music.

At the check in desk I could not pay by card (I had to pay cash) because they asked me card in papers and we don’t use anymore for years. After flight being tired waiting 30 minutes in the reception trying to find a solution to pay is not nice at all. They did not let us enter in the room without paying.. I asked them coffe cups every day 2 pieces and extra water (all paid extra) and they were bringing 1 bottle of water and 2 coffee for 2 people, sending us to the supermarket to buy them cheaper. Asking them why they are acting like this, all the time were told: this are the rules. I never found some stupid rules never in the world. When you get upset, they are offering you extra INFORMATION about the sights :))) This is the attitude of poor people/ owners/managers ( who implemented these rules) for a 5 stars hotel. The shower was very old and broken, as mostly things from the room ( air conditioner, tv). Food from the breakfast was basic and nothing amazing, but divers. The island was 40 % populated (may be because of earthquake by prices were generally high.

Maria and the hotel staff were amazing! The view was just as beautiful as advertised. Breakfast was outstanding. I highly recommend this hotel and the location. It was an easy walk to many great sunset restaurants, local places, and to Fira if needed.

Posizione, pulizia, cortesia del personale.

Ho apprezzato che mi hanno sistemato in una Junior suite di livello superiore. Non mi è piaciuto che la suite io l’ho prenotata in anticipo anche su consiglio di Booking, pagandola un prezzo e la settimana prima della mia permanenza costava il 30% di meno.

L’emplacement parfaitement situé Le personnel accueillant, chaleureux et bienveillant

Les équipements un peu vieillissant La nourriture (petit déjeuner, bar etc.) en deçà d’un établissement 5 étoiles

Sehr schöne Suiten, sehr gutes und abwechslungsreiches Frühstück

Fitnessgeräte in desolatem Zustand

We absolutely loved our room, the view, the staff, and the service. the room felt very unique and authentic to Santorini. Maria and Elana were fabulous, friendly, and very hospitable.

Our room had two bedrooms, but no dressers to unpack our clothes. The mattress was hard and not very comfortable.