10 on Cape Self Catering Apartments

Staff nice

First apartment did not have any electricity, apartment smelt bad, freezer leaking from defrost. Second apartment: Not comfortable Noisy and light outside all night, shining in bedroom! Poor condition - eg: sofa surface broken, filfy, windows did not clause Only 1 towel for 2 people Unsafe area with homeless people lurking

It is easily accessible.

It was dirty, really dirty, the cutlery and crockery was rusty, dirty.

Next to CBD area

Security

It was comfortable

No water in the bathroom sink

The location

Wifi is so slow

Relatively close to a Spar store and Garages.

We initially made our reservation through Booking.com, but shortly afterwards we received several calls from the owners/office insisting that we pay the full amount directly to them. We found this confusing and unsettling, as the booking had already been confirmed through the platform. The tone of the messages made us feel pressured and even warned that we could lose our booking if we did not comply immediately. Regarding safety, the property had no visible security measures apart from small panic buttons in the rooms. During our stay, we repeatedly heard what sounded like gunshots at night in the surrounding area, which added to our discomfort. The cleanliness and condition of the units were disappointing. The carpets in the bedroom had a strong urine smell, and one of the units had broken blinds in both the kitchen and living area. Overall, the accommodation felt unhygienic and poorly maintained. We were also placed next to a very noisy long‑term tenant, despite the property being mostly unoccupied, with only two other holiday guests staying there. This significantly disrupted our rest and overall experience. Due to the various disturbances and safety concerns, we were unable to stay for the full duration of our booking and decided to leave after two and a half days. We requested a refund for the unused nights, but unfortunately, our request was declined. Would not stay here at all again!