Al Ard Al Mutamayeza Hotel Makkah

Good value for money Decent size hotel Fair amount of facilities available

Advertised/paid for one room, got given another - claimed that room didn’t exist, even though I paid for it. Quite a fair walk from the Haram - bus available, but no timetable for the bus No room service for more than a weeks stay Really bad WiFi - practically doesn’t work, had to use my own data for my duration of stay Restaurants not super close, a bit of a walk

Nothing much.

Room was smelly and grimy, not cleaned well at all. Beds included. Too many rooms and poorly managed. If you're from the UK looking for a hotel with decent standards (clean, tidy etc) this is not the place unless youre bringing cleaning supplies and giving it a clean yourself. Knooz al diafah is a much better and affordable solution. I'm not too fussy when it comes to these things but with children I couldn't comfortably stay there.

Check in was terrible, it took almost 2 hrs to check in

Check in process

The area is not good. The room I booked was not the same. It was a lie the pictures are deceiving.