Pont de Val - La Rivière Apartments

The staff at the security gate was nice. The bed was comfortable and the place was clean enough.

The fact that the advertisement was misleading. River view if you lie flat on your stomach on the half a meter "french veranda" that can hardly fit a normal chair. Private splash pool? What a joke! Next time mention that it is a shared public space. No mention was made that there is NO smoking facilities available at the restaurant or ANYWHERE on the premises where we sat and waited for a waiter to at least order a drink and after about 10 minutes decided to drive 28ks to go and eat at another restaurant in Parys. On our way to the restaurant we confronted a little gate and the employees decided it is more fun to watch us climb over the fence than actually assist with opening the gate to the restaurant. Open holes in the walls leading up to the "apartment". The bed was comfortable but the noise from the restaurant area at the bottom until the wee hours of the night made it difficult to sleep. The last straw was the next morning when I wanted to make coffee and found the complimentary milk (included in the fortune that you charge for an overnight stay) was open and half. Right there and then I had enough. I wasn't going to struggle over a fence to go for breakfast and face that embarrassment again so I left. It was apartment 14. Then on the road I decided to phone your management. The lady that very unprofessionally answered the phone said that your company doesn't have managers!!!!! Only after telling her that a rating online will maybe reveal who manages the place did she miraculously remember what a manager is and after shouting and explaining in a language that I don't understand I was put through to the maintenance manager that said she will give feedback on whether they will address the situation....and till today nothing. Pont-de-Val will never see me again. And I will NOT recommend it to anybody.

Everything, the food at restaurant was delicious

Very net and quiet, the interior design is out of this world. It’s like small heaven on earth 😍😍😍.