Ca' de Sota by Wonderful Italy

Very well equipped, comfortable and spacious. Everything was well maintained and clean and it is beautifully decorated.

We had some issues with the wifi for one of the days and due to the thickness of the walls mobile network is also unavailable inside the apartment, forcing us to go outside to try and contact the team. They were very responsive and did have it sorted out the next evening.

I do not recommend it at all due to poor service. First, I would like to complain about the enormous amount of messages and emails we received days before our arrival. I want to confirm that we received up to 50 messages for identity verification, and despite sending them, we were still getting messages. In addition, there was difficulty reaching the address and no one was waiting for us after we arrived at 9:30. We couldn't find the address without the help of local residents; we would have remained on the street that night if it weren't for them, and we received no response to our calls the entire time. Literally, you lack experience in dealing with customers.

Pratique

The host tried to enter not once but twice unannounced with her keys. This is unacceptable. Also, poor communication skills. Ver unpleasant surprise

Great location, and a well equipped kitchenette.

The property had a bad smell.