Charles House - Windsor Castle 5min Walk

Really good experience, the hotel was in the perfect location. Room was clean and bright

The people who run Charles House are so helpful and kind. The check-in process could not be easier and the whole experience is very positive and great value.

Very comfortable and good value for expensive Windsor.

Our 2 night stay in William was just what we needed...an extremely comfy bed, constant hot water and a great location. ..river, castle and shops all within easy walking distance. The door code check-in was very convenient and gave flexibility and accessibility at all times.

Great location for the price. The whole town is walkable, but groceries store across the street.

This was an unusual property - there is no front desk or people there to check you in. It’s also an inconvenient walk from the town center, crossing busy streets.

Very easy check in, property is on a main road opposite a large co op food store and within easy walking distance to the castle and high street. Stayed in Victoria which is a very large room, very clean and comfortable, large fridge which was useful and all the amenities needed for a stay. Quiet within the property. Good value for the area and would stay again. Host was prompt to answer queries and friendly.

With no onsite reception everything is more complicated. You need to receive email with codes to enter. But I received a mail saying I hadn't paid when hotel.com had charged my credit card. 2 days of worries and chats back and forth. Then there was no hot water for two of the 3 nights we were there more worries. They offered a late check out as compensation. Without all that it would be a fine place. Nothing fancy.

Wish I stayed longer!! The hosts were lovely and easy to communicate with and made the check in process so simple. Overall it was such an adorable accommodation, it was close to everything, there was lots of natural light, had a fan, and the bed was so so comfortable! Felt like I was at home. Would definitely book again!

Stay was good, room comfortable, located well. Parking worked out fine, 5 min walk. Temporary parking across the street at grocery store suitable for unpacking luggage etc.