Amazing 3 Bedroom Flat I Next To Brighton Beach & Shopping Center

Great location and it was clean.

Had to request details of how to gain access by phone as property owner didn’t respond to text, only phone and we hadn’t had the details sent the morning of our arrival. Then he omitted to add * to the code so we had difficulty gaining access. The top bathroom sink was blocked and unusable the single bed near the window in the row of three was broken in the middle , the bedside cabinet drawer in first bedroom was broken, the kettle didn’t work, there wasn’t enough crockery for 6 people and there was a pair of someone’s dirty knickers in the cupboard where the laundry was kept.

Location was ok and if the property had a bit of care it would have been nice but it was actually the worst experience.

Honestly this was an awful experience. Our Host put our whole party in danger, gave my phone number to a random man, allowed that same man to enter the property without our permission. Party was all females some elderly one pregnant. The same man gave us verbal abuse to the point where we had to call the police as we did not feel safe. Host was useless and refused to help us. Basic things such as light bulbs not in lamps, broken lights, no locks in bathroom, Cupboards were broken, one room smelt of weed. Only a couple plates/cups despite our booking of 8. One toilet roll provided per bathroom. Blocked sinks No communication from host, zero duty of care. No guide to how to use heating, gave us the wrong code so was standing out in the cold until he decided to answer. Caused so much anxiety for our group and ruined our weekend away we had been planning for over 9 months. Refusing to refund or even apologise for any of it. This place should be removed from the site as it's not safe especially for women. Some may read this and not think it's a big deal. But by allowing a random man into a space we paid over £800 for, a place we should have been safe is disgraceful. I advise you DO NOT BOOK THIS PROPERTY. You will regret it I can guarantee that!! Property run by Ivy Home Management so I would also avoid any other properties listed by them unless you want a trip full of stress!

Location was good but really noisy as there is a bus route turn around right underneath the window, which were not insulated enough. The window ledges were very dusty with unused cables haphazardly lain and to be honest-whole property's surface was dirty. Glasses were stained. The building was good but as it was cleaned so poorly, it felt unappetising to live.

With all good intentions not to criticise, we have to say for the future guests sake, these were very inconvenient to us: 1. The top floor sink was clogged, so we couldn't use it. We let the facility know, they didn't even reply. 2. Bathrooms had red thick mould all around it. It was so horrible we showered just once in 3 days just to avoid going in there. 3. There was a galon right by the toilet with cheap heaped coconut soap. There was no soap or anything provided for the guests. There were two empty plastic dirty bottles of some old shampoo lying around the shower. 4. The other bath had no curtain, so we couldn't use it. 5. The sinks are so tiny, there is no room to even keep your toothbrush in there. None of the bathrooms had any rags of any kind. Most horrible thing, there were just one roll of toilet paper for each toilets. Nothing else! For 3 days! 6. Kitchen had no forks, no microwave and almost none other adequate plate or cups for 8 guests it rented to. We had to buy everything.

It was filthy on arrival and no cleaners came. We had to leave and pay for a hotel.

The place was cosy. Decorated well. Looks clean

A. Communication with the owner is difficult. I only got the address of the property on day hours before check in time and I had to get in touch with booking.com to ask for it. Even though I have message the owner directly multiple times B. Informed owner and booking .com about the place having no Internet even though it stated on the facility list that Internet is free and all over the house. When I check the router the cable was faulty with open wire. I can't remember but I think booking.com said that it might take 24hours or more before the owner acts on it. We were only there for 2 nights and half a day. So I really had an ear full from the kids. C.. a bottle of frozen leaked budweiser was left in the freezer D. Kettle was faulty. Turned it on left for 45 minutes lights on but not doing anything.not boiling the water. Had to use the cooker to boil water if wanted a cupoa E. Up stairs sink blocked. Tried to unblocked with a plunger but didn't work. F. I'm not sure what kind of heating system the property has got but I was filling up the bath tub ( I really needed a hot bath after running a 50km ultramarathon) not even halfway water went cold. And I just had to man up I guess.

Host did not give the deposit back for this apartment even though the apartment was left clean and no damage. Tried contacting them after my stay and got no answer from them as they avoided my calls and didn’t respond to my messages

Location was great close to everything with a handy shop at the bottom 👍

Thank you so much for this wonderful place 😎 clean if I could book it again I wouldn't hesitate . It has everything you need, you don't need anything from the outside. The sofas are comfortable, the beds are very comfortable, the bathrooms are very clean and large.The last thing I want to say is that no matter how much I talk about this place, it will be little.