WhiskAwayStays - Victoria House - Apartment 6

Everything was beautiful making the apartment a wonderful place to stay.

But…………….When I was just a little girl, my father always insisted my brothers and I should always hold the handrail to go up and down the stairs, a habit I have followed all my life. My husband, Terry and I have no problems with climbing stairs, even though we are 83 years old. We were horrified to find no hand rails on any of the stairs, especially the one without even a banister. In the USA, when work has been completed on a new apartment or house, an inspector must check that no building codes have been ignored. The lack of handrails would be caught immediately. We have asked our English friends about your lack of handrails on the staircase and they have said that health and safety would have insisted on the installation of handrails. This feature will stop us from ever recommending your apartment to friends - a great pity since otherwise the apartment is perfect. Please let me know if you ever plan to add at least one but hopefully two handrails up the entire staircase, especially between the ground and first floor, where there is not even a banister. Additionally instructions on how to turn on the heated towel rail in the bathrooms would be appreciated. I do regret that I must complain because otherwise the apartment was fantastic. Sincerely, Margaret and Terry Riley

All

Nothing

Everything was perfect with the apartment and the location.

Only downside was the noise with the windows open over night on a Friday.

the location was excellent , in reach of everything the beds was so comfy never wanted to get up the rainfall shower was amazing eapecially how hot it was outside. i cant fault anything it was amazing i will be returning i highly reccomend this apartment

cant fault it at all

Spacious rooms. Great Facilities. Spot on

Everything was great

You could hear the boiler in the bedroom all night spoke to our friends who were staying with us they said the same ,windows need cleaning, rug in lounge curling up at ends could be dangerous

Free toiletries and robes were a useful addition here.

Didn’t find the pillows particularly comfortable but appreciate that’s a very personal thing. It was rather warm in the apartment despite it not being particularly hot outside. Lowering the blinds in the bedrooms & living area did help a bit when it was sunny though.