Banana Beach Club A5

Everything about the place was good . the host needs to change batteries in the tv remotes and cater for more sporting equipment like tennis raquets and tennis balls , pool stick etc. other than that everything was excellent.

The unit is poorly maintained. There was dirty coffee mugs left in the cupboards. 1 frying pan, broken cupboards. No aircons or cleaning facilities we were told that they could get us somewhere from outside, how trustworthy would that person be? When guests book for 3 days or longer they should offer cleaning services to at least change the bedding and towels. The prepaid meter was not checked, we had to call for electricity units after the continuous beeping, 3 checks to confirm that we calling from the unit. No remote was given to enter the premises, we waited upto 20 minutes at a time for the security to open. The bathroom light upstairs was not working, we advised the caretaker and nothing was done about it. We are extremely disappointed but had to put up with the conditions and circumstances as we were 900km away from home. Very poor maintenance of the unit, pictures are misleading.

The unit is poorly maintained. There was dirty coffee mugs left in the cupboards. 1 frying pan, broken cupboards. No aircons or cleaning facilities we were told that they could get us somewhere from outside, how trustworthy would that person be? When guests book for 3 days or longer they should offer cleaning services to at least change the bedding and towels. The prepaid meter was not checked, we had to call for electricity units after the continuous beeping, 3 checks to confirm that we calling from the unit. No remote was given to enter the premises, we waited upto 20 minutes at a time for the security to open. The bathroom light upstairs was not working, we advised the caretaker and nothing was done about it. We are extremely disappointed but had to put up with the conditions and circumstances as we were 900km away from home. Very poor maintenance of the unit, pictures are misleading.

I liked everything from the friendly receptionist and security guards❤️ very beautiful apartment by the way, the place was exactly how it looked on the pictures.

Room was clean

No staff or reception to assist. Lights/ globes not working, had to change myself. No locks for toilets. Wifi bad. Manager if that's what he is was arrogant. Offered no assistance. Kids area locked and could not access. Was not explained that the accommodation is owner operated when it's advertised as a 'resort'. Could not contact anyone to assist when needed.