Studio 6 Colorado Springs, Colorado - Air Force Academy

Booking.com policies and customer service is very poor they made me lose a room and can not even get a refund from their mess up for over a week. Had to have my family sleep in the car for the night

Booking.com policies and customer service is very poor they made me lose a room and can not even get a refund from their mess up for over a week. Had to have my family sleep in the car for the night

Didn't eat breakfast at Studio 6 went to Snooze restaurant instead.

Room had antiseptic smell, mattress too soft, no shampoo. Though we made reservation a week in advance and checked in on time, we were given handicapped room located under the stairs and next to laundry and electric rooms. Felt very bare bones and internet didn't reach room.

The hotel was not good. The price was not what I was told. The room was subpar at best. Won't be using this hotel ever again.

See what I did like and you'll understand what I didn't like

the location and staff was great. the beds were comfy.

cops were on the hotel property a lot due to other guests. Lots f yelling by other guests at night

The people that tried to help me get everything work for a nice. They even worked pass their hours to try to help me out.

The TV would not work and they could not get it to function. So I went and bought some cables to run the TV off of my phone and then but I microwave dinner. And then when I got back to microwave did not work. Reached out three different times to the manager and never received a callback a text or anything.