Pebble Studio Bandra W The Bombay Home Company - Eco

We arrived and it was filthy with food boxes everywhere and dirty used sheets from previous renters. It was late after a long journey and they said someone would come to clean it but it would take hours and in the end we needed to book somewhere else. I asked for a refund and they did not give it to me.

Nothing. They said they would give me a refund but then ignored me and strung me along until I couldn’t get hold of them and had to leave Bombay. I spoke to a friend and she said this company also did the same to someone else she knows. Do not book with them they are shady, dishonest people.

Apartment was well equipped and clean. Even though the approach road is far from ideal, you are located close to a number of great f&b spots.

The booking was handled very poorly by the host company and led to a lot of inconvenience since I was on-the-go traveling for work. Despite a delay at their end with the external payment link on whatsapp, they cancelled my booking, without even checking with me. Even after this, they weren't apologetic or forthcoming with assisting with an alternative. Finally after a lot of back and forth, I ended up booking another unit at a higher price.

They were virtually super prompt and made sure I felt safe and looked after even without meeting them, they checked in on me as I couldn't get there on time due to work meetings and made sure to check in every few days during my stay there.