STAY AT THE TOP WITH AMAZING VIEWS By rent4us

View was awesome location was great,

Unit floors were not clean, whoever does housekeeping needs training. Weather was bad, not their fault. 40 a day resort fee couldn't use pool or beach due to wind and rain as well as very cold.

Amazing view

Nothing everything was great

I liked the location and amenities. The view was good and I liked how secure and safe this place was.

First off, the staff were rude and did not provide any help during check-in at all. They made it even more difficult than it was supposed to be to even do anything. The front desk lady was so rude when were asking for help because of the confusion of the mix-up of numbers when trying to reach the owners. We got past the checking in, but the lady started talking about all these hidden fees, that cost us up to $500. They were just weird basic features of the hotel like pool access, beach access, parking, and using the elevator. We brushed it off and moved on; but when we got to our room, we discovered that the washer and dryer didn’t work, we tried to get it to work but when opening the washer, the smell that came out of it was absolutely foul. Trying to fix it, we called the front desk to ask for help, and again they were so rude. they told us that it was something between us and the owner but barely gave us the owners contact information. Eventually, we called the owner, and he said that he would send someone to come and fix it. After three days, no one even acknowledged us, and we tried to contact them. They didn’t answer or call back. On the last day of our stay, they called us to tell us that the technician would contact us to try and set up a time to fix the machines, but it was too late. Also, during our stay the fridge was leaking, the dishwasher was turning off in the middle of a load, and the blender didn’t work at all. They replaced the blender but wouldn’t pick up the phone when I was trying to call about the fridge and dishwasher. After we left, we thought everything was fine and we let everything go and got over it but, when I got back to my house, I got a text from my credit card company that $308 was charged. They didn’t give any reasoning or anything and I’m still trying to figure this out. The valet parking drivers were driving so fast and were not careful with any of the cars in the whole hotel. They weren't any good at communication either.