Miraluna stunning penthouse in exclusive area Tulum

Very spacious apartments, everything is high quality, beautiful views, everything is WOW!

This place is absolutely beautiful. The jungle feel, rooftop pool, floating river, hammocks...It's just WOW! Pure peace. A great place to escape.

The bed was hard as a rock. For what you pay you'd think the bed would be comfortable. I actually slept on the couch the bed was that hard. The location wasn't great. You can't really walk to many places. You definitely need a scooter or car. You can rent a bike through concierge for a decent price.

The accommodation was spacious and beautifully decorated, all rooms including the outside terraces were amazing. The bed was huge and very comfortable and the kitchen unit was perfect for our needs and included all key utensils to allow for cooking. The residence itself was beautiful and had a jungle feel to it, the roof terrace and pool was also very clean and a great place to relax after a long day exploring. I would 100% book this property again when visiting Tulum, couldn't be happier! Shout out to the concierge Carlos, who gave us lots of recommendations and invaluable local knowledge throughout or stay. He made it that little bit extra special!

I would definitely recommend renting a car/bike if you stay here. Otherwise, it is around a 25 minute walk into town through neighbourhoods

Amazing apartment with modern furniture. Apartment owner is very supportive and the reception as well. The sofa and bed is comfy. Very clean.

The setting is wonderful, the condo is beautiful, feels like being in a treehouse in the jungle. Also, both swimming pools were great and were super quiet while we were there. The bed was comfortable and it had all the necessary appliances.

I don't even know where to begin... The communication was terrible from start to finish, especially with this guy, Manuel. On the day we were flying, while we were on the plane, he only then asked us to pay the full amount before giving us the access code. This should have been handled in advance, if it was so urgent, so we wouldn't be stressed out or scrambling at the last minute. I told him I'd update him when we were on our way so he wouldn’t have to wait for us, but instead, we had to wait for him for an hour. It’s absurd that I was asked multiple times, through different people or messaging systems, about our arrival time, only to end up waiting. When I tried calling, no one answered. Totally unprofessional! When we mentioned we were lost, he sent us a random picture—no proper instructions at all. Every other place I've stayed at has given detailed directions ahead of time. This felt like nothing more than a money grab for Americans. The property itself is beautiful, but the humidity smell inside is unbearable. Every time we returned, that awful smell hit us. It's hard to overlook, even though the place has potential. There was an issue with the hot water—it was either scalding hot or freezing cold. When we told Manuel, he asked if we had used the "lever property" (whatever that means), and then for the last two to three days, we had only cold water. I messaged him about it, but he ignored me. I only bothered to reach out because I didn't want others to go through the same thing. The internet was terrible, only working downstairs. Lastly, it felt like they were trying to squeeze money out of every moment. On the day we were leaving, they asked what time we planned to check out, and if we wanted a late check-out, they'd discuss extra charges. I get that late check-outs may have fees, but in my experience, other places have gone out of their way to accommodate us without nickel-and-diming us.

It felt like home from a first moment we entered the apartment. Very well kept and clean apartment, extremely spacious, quiet and the bed is the most comfortable one I ever slept in! Place is easy to find, 10 min away from everything by scooter - the beach, center, everything more or less. Great facilities, we used the workout space a lot. Super cool rooftop pool, there’s also a private pool on the terrace. There’s always someone at the reception, too and they were very kind and helpful! Apartment is well equipped, we didn’t lack anything and we also found washing machine and dryer very handy. The biggest mistake we made is not booking the apartment for our whole stay in Tulum!

Like I mentioned, the only ‘bad’ thing is that we haven’t booked this apartment for our whole stay in Tulum! Ah and yes - stay away from the couch, it’s very comfortable and easy to fall asleep on!

This is a high quality , high specification and spacious condo. We loved the terrace and balcony with plunge pool. The facilities of the resort were also great including a rooftop pool. Highly recommended.

Nothing really.

I LOVE HOW THE HOST ARE SO HELPFUL AND WELCOMING, SPECIALLY ALBERTO SUCH A SWEET HEART. THE SPOT WAS QUITE ,PEACEFUL.

JUST DIDN'T LIKE THAT THE FIRST DAY WE GOT THERE THERE'S NO ELECTRICITY IT WAS SO HOT BUT IT AINT THEIR FAULT .