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8.7 / 10 Guest Rating

Miraluna stunning penthouse in exclusive area Tulum

Miraluna Tulum, Tulum, mx

Miraluna stunning penthouse in exclusive area Tulum - main view

About the Property

Luxurious Accommodation with Rooftop Pool: Enjoy your stay at Penthouse en Aldea Zama -Luum- by Casago with air-conditioned rooms and a relaxing rooftop pool to soak in the sun.

Spa Facilities and Yoga Classes: Unwind and rejuvenate with spa facilities available within the property and take part in invigorating yoga classes during your stay.

Convenient Location and Privacy: The apartment offers a tranquil setting with a balcony, terrace, and garden views, ensuring a peaceful retreat with added privacy, all while being conveniently located near Tulum's popular attractions.

To experience luxury and relaxation in Tulum, book your stay at Penthouse en Aldea Zama -Luum- by Casago. 🌴

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent11 verified reviews
AI Summary

Guests highly rate the very spacious apartments and frequently praise the high quality finishes.

Categories

Cleanliness8.7
Service8.7
Location8.7
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

V
VladislavmxMX
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0

Very spacious apartments, everything is high quality, beautiful views, everything is WOW!

Helpful?
K
kilianfrFR
Verified booking
couple
Standard Room
Stayed in Mar 14, 2026

"Exceptional"

10.0
Helpful?
P
PhilippdeDE
Verified booking
young couple
Standard Room
Stayed in Jun 29, 2025

"Superb"

9.0
Helpful?
A
AmycaCA
Verified booking
solo traveller
Standard Room
Stayed in May 25, 2025

"Stunning Property"

6.0

This place is absolutely beautiful. The jungle feel, rooftop pool, floating river, hammocks...It's just WOW! Pure peace. A great place to escape.

The bed was hard as a rock. For what you pay you'd think the bed would be comfortable. I actually slept on the couch the bed was that hard. The location wasn't great. You can't really walk to many places. You definitely need a scooter or car. You can rent a bike through concierge for a decent price.

Helpful?
A
AarongbGB
Verified booking
young couple
Standard Room
Stayed in Apr 3, 2025

"Unbelievable property with everything you needs. 100% recommend!"

10.0

The accommodation was spacious and beautifully decorated, all rooms including the outside terraces were amazing. The bed was huge and very comfortable and the kitchen unit was perfect for our needs and included all key utensils to allow for cooking. The residence itself was beautiful and had a jungle feel to it, the roof terrace and pool was also very clean and a great place to relax after a long day exploring. I would 100% book this property again when visiting Tulum, couldn't be happier! Shout out to the concierge Carlos, who gave us lots of recommendations and invaluable local knowledge throughout or stay. He made it that little bit extra special!

I would definitely recommend renting a car/bike if you stay here. Otherwise, it is around a 25 minute walk into town through neighbourhoods

Helpful?
N
NicoledeDE
Verified booking
young couple
Standard Room
Stayed in Mar 3, 2025

"Exceptional"

10.0

Amazing apartment with modern furniture. Apartment owner is very supportive and the reception as well. The sofa and bed is comfy. Very clean.

Helpful?
J
JgcgbGB
Verified booking
young couple
Standard Room
Stayed in Feb 20, 2025

"A dreamhouse from hell"

3.0

The setting is wonderful, the condo is beautiful, feels like being in a treehouse in the jungle. Also, both swimming pools were great and were super quiet while we were there. The bed was comfortable and it had all the necessary appliances.

I don't even know where to begin... The communication was terrible from start to finish, especially with this guy, Manuel. On the day we were flying, while we were on the plane, he only then asked us to pay the full amount before giving us the access code. This should have been handled in advance, if it was so urgent, so we wouldn't be stressed out or scrambling at the last minute. I told him I'd update him when we were on our way so he wouldn’t have to wait for us, but instead, we had to wait for him for an hour. It’s absurd that I was asked multiple times, through different people or messaging systems, about our arrival time, only to end up waiting. When I tried calling, no one answered. Totally unprofessional! When we mentioned we were lost, he sent us a random picture—no proper instructions at all. Every other place I've stayed at has given detailed directions ahead of time. This felt like nothing more than a money grab for Americans. The property itself is beautiful, but the humidity smell inside is unbearable. Every time we returned, that awful smell hit us. It's hard to overlook, even though the place has potential. There was an issue with the hot water—it was either scalding hot or freezing cold. When we told Manuel, he asked if we had used the "lever property" (whatever that means), and then for the last two to three days, we had only cold water. I messaged him about it, but he ignored me. I only bothered to reach out because I didn't want others to go through the same thing. The internet was terrible, only working downstairs. Lastly, it felt like they were trying to squeeze money out of every moment. On the day we were leaving, they asked what time we planned to check out, and if we wanted a late check-out, they'd discuss extra charges. I get that late check-outs may have fees, but in my experience, other places have gone out of their way to accommodate us without nickel-and-diming us.

Helpful?
K
KatarinamtMT
Verified booking
young couple
Standard Room
Stayed in Dec 28, 2024

"Don’t think twice, book it now"

10.0

It felt like home from a first moment we entered the apartment. Very well kept and clean apartment, extremely spacious, quiet and the bed is the most comfortable one I ever slept in! Place is easy to find, 10 min away from everything by scooter - the beach, center, everything more or less. Great facilities, we used the workout space a lot. Super cool rooftop pool, there’s also a private pool on the terrace. There’s always someone at the reception, too and they were very kind and helpful! Apartment is well equipped, we didn’t lack anything and we also found washing machine and dryer very handy. The biggest mistake we made is not booking the apartment for our whole stay in Tulum!

Like I mentioned, the only ‘bad’ thing is that we haven’t booked this apartment for our whole stay in Tulum! Ah and yes - stay away from the couch, it’s very comfortable and easy to fall asleep on!

Helpful?
D
DavidgbGB
Verified booking
young couple
Standard Room
Stayed in Dec 5, 2024

"Highly recommended - one of the nicest apartments we’ve stayed in."

10.0

This is a high quality , high specification and spacious condo. We loved the terrace and balcony with plunge pool. The facilities of the resort were also great including a rooftop pool. Highly recommended.

Nothing really.

Helpful?
Q
QuennieusUS
Verified booking
review category business travellers
Standard Room
Stayed in Aug 21, 2024

"LOVE IT"

9.0

I LOVE HOW THE HOST ARE SO HELPFUL AND WELCOMING, SPECIALLY ALBERTO SUCH A SWEET HEART. THE SPOT WAS QUITE ,PEACEFUL.

JUST DIDN'T LIKE THAT THE FIRST DAY WE GOT THERE THERE'S NO ELECTRICITY IT WAS SO HOT BUT IT AINT THEIR FAULT .

Helpful?
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