Champions Gate Resort, Game Room, Theater, Near Attractions!!

The house over all was nice, clean

The projector in the movie room did not work. Which I requested in March to please make sure it worked because of the last reviews claiming it was working. I was told everything work worked. There was no cable box or remote To use the projector. Maintenance came two days later and told that cable box was missing. And that he would have to Oder a new remote that would take two days by that we would be gone. The hot tub was not working properly every time we turn on the bubble timer the water in the spa would drain into the pool. The maintenance gentleman fixed that issue. The out side Lani ceiling was hanging down was pervious water damage. I took pictures of everything that was wrong or damaged. The air hockey game is so old that there is no air flow on the table for puck to glide on the paddles are no good, the table top has area on the table is torn or ripped up. The score board does not even come on. The control panel for the machine is loose the air hockey frame is a disaster. The only thing that work in the game was the fosseball table. The lighting in game is dark you can’t see at night. The floor lamp in the game is broken and does not work all the issues were verified by the maintenance man. The property management team told me the house gets sprayed after every use. But we bugs in one room and bathroom. I asked about some kind compensation I spend so much time going back and forth with management about the problems. And I never got an answer. I tell everyone I know about the homes at Champions Gates we come every year or other and we invited family and friends to come. I never been so embarrassed about a house at Champions Gate like this before. The house needs to have the problems fixed. People spend a lot of money to come and enjoy the houses and the parks. No one should have to walk in a home after spending a lot on money and things don’t work. I believe the management team lied to me when I made the request month before I came.        

The beds was comfortable and the home was spacious.

The projector in the theater room doesn't work. The rugs and bedding was dirty. The carpet was not clean.

The location is okay the best thing is the club house

Hot tub didn’t work. The main tv wasn’t a smart tv so we couldn’t use. The movie room system wouldn’t work. Washing machine didn’t work. Few bugs .