GuestReady - Bright home in the heart of Porto

Center location in city

Disappointing Stay at GuestReady apartment (Booked via Booking.com) Unreliable Management & Unusable Amenities My recent stay at GuestReady, booked through Booking.com, was a major disappointment. The management displayed a complete lack of responsibility for the property's condition and responsiveness to guest needs. Heating & Kitchen Sink Malfunctions: * Upon arrival, the heating wasn't working. Despite repeated calls, it took them until late afternoon to send someone for repairs. * Even more concerning, the kitchen sink crashed down just two days into our stay. It was shockingly discovered that the sink was simply glued together! * Calls to the management resulted in constant transfers to different representatives, each promising a technician within "the next half hour." In reality, it took three days of persistent calls, including contacting Booking.com, to get someone out. * The "fix" involved simply regluing the sink and a request to wait two additional days for it to dry. * This meant a full week without a functioning kitchen sink, forcing us to eat out every meal – a significant and unplanned expense. Disappointing Views: The photos displayed on Booking.com completely misrepresented the reality of the apartment's view.  Instead of a pleasant outlook, the only window offered a depressing sight of an old, broken cabin.  This necessitated keeping the curtains closed for the entire stay. A Wasted Week: The combined issues with heating, kitchen sink, and misleading photos resulted in a wasted week of our vacation. Booking.com, please consider stricter quality control measures for listed properties to ensure guests receive the experience they expect.

Good location and that’s it.

Water in the shower is not working. There is a bowl in the kitchen where the boiler is broken. And that bowl is constantly getting filled…the water pressure is terrible.

The location in the center

The was not confortable The noise isolation was not optimal at all