Light and Airy 2 Bedroom Mobile Home

Clean, tidy and good instructions to find the van

Nothing

Location and parking were handy for town and the caravan was fine in itself.

On arrival, it was apparent the toilet was rather blocked, I called the proprietor who promptly sent out a plumber, turned out the drain was blocked from the adjoining caravans. It didn't affect us much. We then realised the heating wasn't working so I had to call again. This time the guy at the other end tried to talk me through the controls and boiler etc, he became a tad frustrated with me, which made me raise an eyebrow as I'm used to offering great customer service in my own occupation. Anyway, he called out his plumber again and it couldn't be fixed, so they left a heater on in the van instead. It detracted a bit from our evening, but we had a great time so nothing major in the grand scheme of things. He did forget to apologise, but I would stay there again 😄

Enviornment good

Really easy - we have a detailed text 3 hours before check in time given clear instructions on locating the holiday home and the key code.

Mattress was very hard - but that is my personal taste. - oven could do with a good clean - but we didn’t need to use it. Non of these issues would prevent us from going back there.