Crayford, Super Cosy 2-Bed Apartment

Location is good .

Pros: Large flat with lots of storage Cons: Dirty bathrooms Dirty bedding Dirty kitchen including oven and all crockery. Lack of allocated parking and nearby free parking is often full as well as car park outside flat so can be a long walk from car being parked Check in times specific but not specified until last minute Lots of cupboards broken and fall as you open them No hand soap Dirty sponge No tea towels Fridge, freezer and oven smelt unclean Beds extremely uncomfortable and move lots Bedding smelt unwashed Toilet seats are cheap and don't stay in place and move around alot Kettle is full of limescale The two beds inside property are not double beds and are much smaller than the average double bed. Train line right outside which is loud and vibrates flat Shower water temperature does not change is stuck on a medium temperature. Generally unclean in areas of property e.g towel warmers, sofa and kitchen Main bathroom toilet blocks regularly, plunger provided next to this toilet but not the other one, so host clearly aware of issue, this blocked a few times during our stay. The property is unbareably warm with no means to cool this down other than windows being open. PARKING TICKETS RECIEVED ALTHOUGH HOST ADVISED PARKING INSTRUCTIONS WHICH WERE FOLLOWED, PICTURE EVIDENCE ATTACHED.

The biggest issue I had with this property is that in the description for the listing there are no checkin times specified. Even after booking I was not informed of any check in times or instructions. Only the day after non refundable payment was made did I recieve a response to my request for instructions. At this point which was a bank Holiday weekend I was informed that my parents check in time of 9pm was unacceptable. This could not be changed due to flights. The host insisted on the keys needing to be collected before this time, meaning I had to source alternative family members to meet the host for the keys. What would a family do whom had booked this property and was flying with no family locally to collect keys? I found this service appealing. To add to disorganisation of the booking even after confirming the time the host would meet my family member, the host was 40 minutes late. I booked this property in hopes to have home amenities whilst away, specifically for my elderly parents who would be staying here. This property did not provide that, the main focus on the beds being extremely uncomfortable, the flat was generally unclean and there were no home style amenities, my parents had to buy tea towels and had to reclean everything in the kitchen including the fridge and freezer which still smelt after. No added touches like hand washes were full and it is very disgusting to retrieve plates and glasses for them to have food and wine still on them. Parking is unallocated and there is often no parking for upto a mile walk around the property, this proved difficult for my elderly parents as parking was deacribed as free on the listing we expected there to be allocated parking. Overall I am extremely disappointed in this property and the value of which we were charged for endless inconvenience. I would not recommend booking here. PARKING TICKET Recieved, host advised parking ticket was cleared, recieved reminder and increased fine. See images.

Nice comfortable and spacious apartment. My family stayed for almost two weeks and had no complaints at all. Quiet lovely development. Practically everything needed was provided with the apartment. Neat and tidy on arrival.

I don't think there's a lift in the building but it's only one floor up so wasn't too difficult.

Location perfect . High recommended

It was a lovely experience for me and my family. It had easy access to everything - transportation, shops. Thank you to the host for allowing us to stay in this accommodation. I highly recommend it.

my family and I enjoyed staying at the property. it was spacious, neat, conducive, and has everything we needed to enjoy our stay. Whenever we return to the UK, we will be coming back to the property!

Nothing