Cozy 1-Bedroom Flat with Garden

There was nothing to like apart from the distance from the beach

This place is a scam. They move you to another property and then when you seek a refund from booking.com, they can't release the payment until the property confirms. They then ignore booking.com and yourself to avoid any refunds. The property is linking to a letting agent with only 2* reviews on Google. Terry was highly unprofessional. We were not contacted prior to our arrival and had to use Booking.com to reach the property owner. Upon eventually making contact, we were informed that we had to be moved to another property over 30 minutes away from our planned activities — an unacceptable disruption due to a supposed electrical issue. When we arrived at the originally booked property, the problems became immediately apparent: Access to the property involved descending around 10 steep steps, which were unsafe and completely unsuitable for a pushchair. The overall standard of the property was poor and did not match the description or facilities listed online. Basic amenities were missing, including mugs and a microwave. One of the bedrooms was completely unusable due to visible mould with a damp smell. There had clearly been no housekeeping — the property was dusty and dirty throughout. 2 bottles of orange juice in the fridge was over two weeks out of date, contributing to further evidence of no housekeeping had been upheld. The garden was dirty, with cigarette butts scattered around, including in the plant pots. Electrical safety was a concern, with most plugs not working, extension leads running under carpets, and only one working socket in the bedroom. Multiple plugs were just cut out but still in the bedroom. The television was not functional. The front door lock was extremely difficult to use, compromising our sense of security. Spare pillows were yellowed and clearly unhygienic. Both bath and sink plugs were broken, requiring a knife to lift and drain water. The bed mattress was extremely uncomfortable and noisy.

Awful entrance. Kitchen floorboards and stair broken. Decent lounge but little seating or furniture. Huge opportunity to do better

I had to cancel the second night, and gave notice the day before arriving, and they still charged me most of the large cost, which wasn’t clear.

The location was nice close to the beach

WiFi was terrible