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9.6 / 10 Guest Rating

Home2 Suites By Hilton San Juan

1003 E. Carroll Rd, San Juan, us

Home2 Suites By Hilton San Juan - main view

About the Property

Modern Amenities
Experience comfort with air conditioning and in-room entertainment.

Convenient Location
Close proximity to McAllen-Miller International Airport for easy travel access.

Exceptional Service
Enjoy 24-hour front desk assistance and convenient on-site ATM.

Book now to enjoy a convenient and comfortable stay at Home2 Suites By Hilton San Juan!

Facilities & Amenities

Fitness facilities
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional120 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the spacious rooms.

Categories

Cleanliness8.1
Service10.0
Location10.0
Room Quality10.0
Amenities9.6
Value for Money10.0
Food and Beverage9.1
Overall Experience10.0

Select topics to read reviews

K
KarinausUS
Verified booking
family with young children
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0
Helpful?
A
ArleneusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 23, 2025

"Superb"

9.0
Helpful?
S
SolizusUS
Verified booking
young couple
Standard Room
Stayed in Jul 22, 2025

"Exceptional"

10.0
Helpful?
C
CopaususUS
Verified booking
review category business travellers
Standard Room
Stayed in Jul 15, 2025

"Exceptional"

10.0
Helpful?
H
HumbertousUS
Verified booking
family with young children
Standard Room
Stayed in Jul 13, 2025

"Exceptional"

10.0

It was great the room was very big.

The only thing was that I had to keep asking for toilet paper each day. I found two bugs in the bed which I killed. But it thi know if they would clean the room. Each day, and not every other day I would not have to ask everyday tp. But 5/7 happy hours was great.

Helpful?
J
JohnusUS
Verified booking
solo traveller
Standard Room
Stayed in Jul 12, 2025

"It was amazing to stay there"

10.0

I like the chairs they were outside so you can sit down and enjoy the evening

Everything was OK

Helpful?
I
InetusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0
Helpful?
J
JessicausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 19, 2025

"Will definitely be staying again"

10.0

Convenient location

Helpful?
G
GenevieusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 18, 2025

"Our stay was good with room n facilities but did not get any sleep due to children running and jumping and baby crying i"

7.0

Cleanliness

Not good supervision when it comes to children running around the pool … parents dnt say anything Someone from the staff should monitor or make a walk thru before someone has an accident

Helpful?
J
JoseusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 7, 2025

"Bad"

1.0

We had a very bad experience with this hotel. We had made a reservation a month and a half in advance because we had an event near the hotel. When we arrived at the hotel at 5:10 p.m. to check in, we identified ourselves at the front desk, and they simply told us, “We canceled your reservation, but we relocated you to another hotel 20 minutes away.” That’s unacceptable!!! And the manager didn’t even apologize or anything—she just handed us a paper with the address of the other hotel. It was a very important event, and we arrived an hour late because of the hotel’s lack of professionalism.

Helpful?