Sama's Stylish Apartment Room 1

Located on Oxford road close to a lot of food spots and bars

We got locked out of the property by another guest at 3am. There is a dead bolt on the door to the communal area and the guest had put that lock on so our keys would not open the door. I messaged the host of the property and they helped as much as they could but they themselves said they wouldn’t be able to open the door if another guest had locked the deadbolt and recommended that we just knock harder, he didn’t offer to come out and sort the situation himself. After saying we wanted our money back or at least part of our money back, the host said it wasn’t his fault and the best he could do is offer us a late check out. Id recommend either removing the deadbolt or making it a policy when booking to not lock the door to the communal space as there was not a curfew on what times we could leave or enter the property. We ended up waiting for an hour until the host finally got in contact with the guest who locked the door and made him open it.

it looked presentable

no toiletries provided apart from towels and hand wash

My friend and I were in town for a concert. We arrived back to the rental property around 3:30am and were unable to enter due to the door handle being broken. We then attempted to call the property owner 10+ times but there was no response. We called many locksmiths to try and find one to come open the door for us, one finally arrived around 6am and we were able to go inside. Another couple staying there and us were waiting outside in the cold for roughly 3 hours and in that time we felt very uncomfortable on the street as there were a few strange people who kept approaching us. I have still not heard back from the property owners despite all of the missed phone calls and after sending an email.

La ubicación, a pasos del parque Withwork, y de muchos locales de comida deliciosa. Además, a 10 mins del centro de la ciudad en bus.

El verano en Reino Unido está cada vez más intenso y el alojamiento no está preparado para ello, la pieza era muy calurosa por las noches y era difícil de ventilar

Location was perfect for the academy.

The bathroom wasn't in the room