Three Locks Heron View 66 Modern 3 Bed with Wifi and Loch View

Only thing I liked was the caravan,the site club house is not big enough to house big events

Building in front of the caravan when we stayed drilling and sawing all day

The T.V didnt work. The owner ignored my message telling him this, until the next morning when I messaged again. Told me a cleaner would come and fix it. Cleaner messaged and told us they weren't on site. Let the owner know, again ignored until after midnight, where he proceeded to tell us absolute lies about the whole thing. Typical example of someone taking your hard earned money ( £120 per nigh) and giving absolute zero customer service. It absolutely ruined our weekend as we were celebrating our anniversary and just wanted to cuddle up n watch the t.v with no kids. We never get away without them. The cleanliness leaves something to be desired also. I went to cook a burger, took the 2 frying pans out and had a choice whether to cook it in the rusty one or the one with the last residents food melted into it. Not to mention the sick splatter stain all along 1 side of the double bed gave me the ick Id definitely recommend people to stay away from this van incase they have any issues when there and receive the same customer service we got. This is how ridiculous it is. The owner said he thinks it is the firestick that's not working and was still in warranty so a new one was coming first thing in the morning ( a Sunday morning?? What when he messaged us at half past midnight on a Saturday night. ) its laughable. It also didnt help that the box for the firestick with the receipt attached to it was in the cupboard with the date on it. So id love to know how the hell its still in warranty all these years later!!! He obviously knew about this prior to us going for him to be able to directly say its the firestick, as I had put over that it was a possible fault with the HDMI port. Just absolutely lack luster service. We spent 2 days there and I messaged them 1hr after we got there. He deliberately ignored us hoping we would just leave quietly.

The property was comfortable

The cupboards were dirty, the curtains have mold on them and frayed, the toilet seat in the shower room has a crack through it which kept pitching our skin, the flusher in the toilet on its own is missing, the chairs at the dining table are dangerously, the screws holding the legs on are all loose, we tried tightening them by hand but unsafe, the steps by the door are not fixed down, so move when you step on them, again not safe, and for the amount of people that this accommodation can cater for, there is not enough seating on the decking, you can only seat about three people.

Great site and caravan was really clean and had all we needed for a great weekend

cosy and comfy

Comfortable, plenty of space, a nice welcome tray with treats and brew stuff after a long drive it was needed. WiFi was great too

Couldn’t fault the property